8/10 Muy bueno
13 de noviembre de 2024
More pros than cons
Regarding the room and the location, it was pretty great. However, i am in disbelief that a Hotel that hosts so many interionational guests has a very poor english speak staff. Front desk, maybe 2 girls speak english, the rest hardly, and most of the communitacion had to be through apps. The "spa" has no english speaking personel and pretty much MAKES YOU have to take a service in order to get what you need or want. As a tourist, tired of walking 8 hours straight, this is not the place to go. They dont really care about international guests it seems, as their services are not for us. Also, the restaurant offerings... dont eat there.
Personel is very attentive, except when you call the operator.
The hotel itself is at walking distance from many shopping malls and restaurants. The attached mall connects to the street's pedestrian bridge.
In general, is a good stay value. Just, be warned about the big english language barrier.
REgardless, i will stay here on my next trip.
Anabel
Anabel, viaje de negocios de 11 noches
Opinión verificada de un huésped de Hoteles.com
