Hotels in La Veleta

"The spa pool in the room is cold, unfortunely we did not enjoy the pool at all during the stay because it wasnt warm water, although we did use the hot jacouzi out side, but since we paid for the room in the pool and didnt use it at all it was a little upsetting and it was also dirty. Another thing i wish it was an all inclusive for the price we paid almost $2,000 for our stay and no food included. That was a bummer. Other than that i will say it a very nice hotel. They kept our room clean, staff was lovely, very kind, and they always made sure to come around to ask if we needed anything. "

"I can't speak highly enough of my experience! From the moment I arrived, the staff was nothing short of spectacular. Their warm welcome and genuine friendliness made me feel right at home. What truly stood out was their extensive knowledge of the area. They offered fantastic recommendations for restaurants, local sights, and activities, which greatly enriched my stay. Every suggestion was spot on, enhancing my experience and allowing me to discover hidden gems I wouldn't have found on my own. The hotel's amenities were top-notch, and my room was both comfortable and impeccably clean. I truly felt pampered throughout my stay. I highly recommend [Hotel Name] to anyone looking for a memorable getaway. The exceptional service and the dedication of the staff make this hotel a true standout! I can’t wait to return!"

"Rooms are in general very dark"

"There were two ACs (living room and bed room) which made everything super comfortable. We also had two patios which was great. There was nothing for basics (oil, salt, pepper, sugar etc). So cooking was somewhat limited but there were 3 plates, bowls, forks, a pot and a pan which worked well enough. The complex is really well kept and clean. Two pools with lots of seating; although it only gets afternoon sun from about 11-4/5. I’m not sure about cleaners, we had someone try to get the key for our room out of the lock box several times (which we had with us) but no one ever knocked or left a note. I have no idea if there is cleaning during your stay, we didn’t experience any. There are two body towels and two pool towels. No extra blankets, hand towels or face towels. We were in the top floor and it’s a little loud with the quads and bikes driving by but not unreasonable."

"It was delightful. Loved the pools; it felt like an oasis. "

"All Positives with this stay! Zen, Beauty & Amazing comfy bedrooms. Would stay here again!!"

"Rooms were nice and clean the staff was gery"

"Hotel was amazing! Would absolutely recommend for a break in Tulum town"

"The room was dirty with dirty sheet and pillow case , the bathroom had spider Webb like it hasn’t been cleaned . The bed was so low it’s practically on the floor , but the place where there served breakfast was also dirty , run down is one thing to this place was flat out dirty . "