loved the location & the layout of the room. However, it was self-serve check in with our key left taped to the door. I didn't mind that so much. Except that there was a sign that said to ring the bell if you had any questions, and here was a phone number to ring if you had any questions. No one answered when I rang the bell, no one answered or returned my phone call when I left a message. All I wanted was a towel, but couldn't get one for 2 nights. we left, and still never heard. The bed had an electric mattress heater on it under the sheets. we didn't need it, and it made sleeping uncomfortable as there were hard ridges & a hard box under the hip area. I'd have to take apart all the bedding to remove it, then I'd have nowhere to put it. I think it's a great asset in the winter months when it gets colder, but for the fact that IT DIDN'T WORK. The one on the left side wasn't plugged in, and in fact there was nowhere to plug it in. the one on the right side of the bed was plugged in, lit up when turned on, didn't heat after 1/2 hour, so we gave up. And to top it all off, the walls are seriously so thin you can hear everything on both sides of your room. not because they were so loud, they weren't, but because the walls were so thin.
