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Hotel Carmen

3.0 star property
Puerto Iguazú hotel with restaurant and bar/lounge

Choose dates to view prices

Photo gallery for Hotel Carmen

Spa - Hotel Carmen (Puerto Iguazú)
View from property - Hotel Carmen (Puerto Iguazú)
View from room - Hotel Carmen (Puerto Iguazú)
Lobby lounge - Hotel Carmen (Puerto Iguazú)
Business center - Hotel Carmen (Puerto Iguazú)
In the heart of Zona Granja, Hotel Carmen offers a warm welcome with 2 outdoor pools and sun loungers. Take advantage of bike rentals, explore the nearby attractions or unwind in the arcade/game room and enjoy WiFi while you're there.

Reviews

6.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • 2 outdoor pools
  • Room service
  • Spa services
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Arcade/game room

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Room -5 guests-

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Family Room -5 guests-

  • 30 sq m
  • Sleeps 7

View all photos for Double Room

Double Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Double Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Wardrobe or closet
  • 9 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds OR 1 Double Bed

View all photos for Triple Room

Triple Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Triple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Quadruple Room

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Wardrobe or closet
  • 12 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Bed and 2 Twin Beds

View all photos for Single Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Single Room

  • 17 sq m
  • Sleeps 1

View all photos for Double Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Double Room

  • 15 sq m
  • Sleeps 4

View all photos for Triple Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 5

View all photos for Quadruple Room

In-room safe, free cribs/infant beds, rollaway beds, free WiFi

Quadruple Room

  • 30 sq m
  • Sleeps 6

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  • Pool
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5.0 out of 10, 8 reviews
The price is $47
$49 total
Dec 25 - Dec 26
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About the neighborhood

Map
Ruta 12 km 4.5, Puerto Iguazú, Misiones, 3170

What's nearby

  • Guira Oga - 6 min walk - 0.6 km
  • Biocentro Iguazu - 8 min walk - 0.7 km
  • Imagenes de la Selva - 8 min walk - 0.7 km
  • La Aripuca - 9 min walk - 0.8 km
  • Iguazu Casino - 3 min drive - 3.1 km

Getting around

  • Iguazu (IGR-Cataratas del Iguazu Intl.) - 18 min drive
  • Iguassu Falls (IGU-Foz do Iguacu Intl.) - 27 min drive
  • Ciudad del Este (AGT-Guarani Intl.) - 50 min drive
  • Central Station - 19 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Loi Suites Puerto Iguazu - ‬9 min drive
  • ‪El Árbol Real - ‬4 min drive
  • ‪Restaurant La Rueda 1975 - ‬4 min drive
  • ‪El Quincho del Tio Querido - ‬3 min drive
  • ‪Aqva Restaurant - ‬4 min drive

About this property

Hotel Carmen

When you stay at Hotel Carmen, you'll be within a 15-minute drive of Cataratas Avenue. Guests indulge in spa services, then grab a bite to eat at the restaurant. Other highlights include 2 outdoor pools, a bar/lounge, and a snack bar/deli.

At a glance

DONE

Hotel size

    • 71 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 2 outdoor pools
  • Arcade/game room
  • Spa services
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Low-height counter/sink

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 1.00 per person, per night. This tax does not apply to children under 18 years of age.
  • You may be required to pay the following charge at the property: Argentina Value-Added Tax (VAT) at 21%. A VAT exemption is available to travelers who present a valid passport or ID showing they are not a resident of Argentina and who pay with a non-Argentine card or via a bank transfer from outside Argentina. This exemption applies only to accommodation, including bookings where breakfast is included.

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 14.00 per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Carmen Iguazu
Hotel Carmen Puerto Iguazú
Hotel Carmen Iguazu
Carmen Puerto Iguazú
Hotel Carmen Hotel
Hotel Carmen Puerto Iguazú
Hotel Carmen Hotel Puerto Iguazú

Frequently asked questions

Does Hotel Carmen offer free cancellation for a full refund?

Yes, Hotel Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Carmen?

Yes, there are 2 outdoor pools.

Are pets allowed at Hotel Carmen?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Carmen?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Carmen?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel Carmen?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is 10:00 AM.

Is there an onsite casino at Hotel Carmen?

No, this hotel doesn't have a casino, but Iguazu Casino (3-min drive) and Café Central Casino (4-min drive) are both nearby.

What is there to do at Hotel Carmen and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include spa services and an arcade. Hotel Carmen also has a picnic area and a garden.

Are there restaurants at or near Hotel Carmen?

Yes, there's an onsite restaurant.

What's the area around Hotel Carmen like?

Hotel Carmen is a short 14-minute walk from La Aripuca and 15 minutes' walk from Biocentro Iguazu.

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Reviews

Hotel Carmen Reviews

6.8

Good

7.0

Cleanliness

7.2

Location

7.6

Staff & service

6.0

Eco-friendliness

6.4

Property conditions & facilities

Reviews

6/10 Good

Good lord cation for proximity to airport and falls. Property has lovely wooden chairs and tables in the lobby area. Our beds were comfortable. On the down side, the bathroom shower was not clean and there was a large roach type bug in the bathroom.
Laurie, 1-night trip

6/10 Good

The beds were old and there was mold and dust in the bathroom, and there was a strange artificial smell in the rooms most of the time. The staff did not provide towels for the bathroom when you got there and you had to ask for them but otherwise the staff were friendly and responsive to any issues. The complimentary breakfast provided was pretty good, and the dinner options were OK. Overall the facility could use some renovations and a good cleaning.
Zahra, 4-night trip

6/10 Good

Todo excelente exepto el baño.
Olga I, 3-night trip

8/10 Very good

Bom

Ótimo atendimento na recepção, hotel com as instalações um pouco antiga, mas tudo muito limpo, ótimo café da manhã.
1-night trip

8/10 Very good

Hotel muy bonito, bien ubicado, con buen servicio, punto a mejorar son las camas, muy ruidosas y no tan cómodas.
Elio Enrique, 2-night trip

6/10 Good

Es bueno, el personal amable pero no tiene internet y eso no me gusto pero esta bien
2-night trip

10/10 Exceptional

Quiet, close to city center, staff very helpful. My room is clean.
2-night trip

8/10 Very good

Nos gustó mucho las piscinas..muy buena la atención.de todas la personas..el comedor.y todo en general
2-night trip

8/10 Very good

The property is outside of the town of Puerto Iguazu, but easily reachable to the town, the waterfalls and the border areas. The breakfast was really good with sufficient options, and we had a good inexpensive dinner there once too. The downsides are that the wifi does not reach the rooms (you have to be in the lobby, restaurant or pool area) and the pool itself, although big and nice-looking, was kind of dirty and off-putting. Despite those negatives, the price can't be beat, the rooms were rustic but comfortable and my family and I would stay there again.
JC, 3-night trip

4/10 Fair

Nice pool, but run down hotel and poor state of rooms.
mojo, 3-night trip

2/10 Poor

Infelizmente este hotel tem que ser fechado e reformado inteiro Nao temsolucao E uma pena Obs wifi nao existe !!!!!!
Joelson Jose, 2-night trip

2/10 Poor

Pelo site parecia bom.... Mas o hotel está muito antigo... Muito mau conservado.... Quarto mau cheiroso... Roupas de cama e banho velhas e mau lavadas....

6/10 Good

Déception

Personnel peu chaleureux, connexion wifi aléatoire, nourriture médiocre...

6/10 Good

lindo hotel, tranquilo cerca del PN Iguazu

Muy bien todo, lastima que cuando llegue tuve un pequño problema con las sabanas que estaban sucias pero pedi que me las cambien y a los 10min ya las tenia lista. la comida no es muy buena, pero no esta incluida asiq si no te gusta no cenas ahi y listo jaja tampoco es cara.

10/10 Exceptional

Przesympatyczni i pomocni pracownicy hotelu, fajna atmosfera

2/10 Poor

Hieman homeinen, tyhjä lähistö, likainen

Ensivaikutelma aulasta ok. Sijainti meluisan ison tien varressa. Tosin putouksille pääsy helppoa. Mitään ei ole kävelymatkan päässä. Koko rakennuksessa kostea haju. Kylppäristä löytyi homepilkkujakin. Sängyt narisi. Huoneesta tarttui vaatteisiin kosteuden haju. Kylpyhuoneen viemäri ei vetänyt kunnolla. Hotelli melkoisen likainen kaikenkaikkiaan. Esim ravintolan pöytäliinat todella likaisia. Aamupala köyhää, ei suomalaiseen makuun ja vähän epäilyttävää. En varaisi uudelleen. Onneks vietimme siellä vain pari yötä ja tarkoitus oli tutusta putouksiin. Lapsiperheitä hotellilla oli jonkun verran.

6/10 Good

Hotel limpio.

En general bien.,el hotel acorde a lo que se ve por internet. El entorno es muy confortable con mucho espacio verde.

8/10 Very good

VISITA A IGUAZU

UNA ESTADÍA PERFECTA

8/10 Very good

Lindo Hotel, excelente ubicación y servicios

Realizamos un viaje en familia, la pasamos bárbaro, el personal excelente, nos asesoraron en cuanto a las excursiones muy bien, es un hotel que recomendamos y volveríamos sin dudar.

6/10 Good

Base from which to experience both sides of Iguazu

My expectations were managed having read some of the less positive reviews from others about this hotel. For me however, I was perfectly happy with my two nights here. All the staff I interacted with were patient with my poor Spanish skills and always helpful. I would certainly suggest this hotel to friends as a place from which to explore Iguazu Park and the Falls.

6/10 Good

Akzeptabel, aber etwas abgelegen

Hotel leider etwas gross und vor allem auf Gruppen eingestellt. Zimmer und Frühstück aber soweit in Ordnung. Lage an der Hauptstrasse zum Nationalpark nicht unbedingt vorteilhaft, da doch Taxi oder Bus erforderlich, dies ebenso um die Stadt zu erreichen; kaum Einkaufsmöglichkeiten in der Nähe.

6/10 Good

not recomended

The hotel is old, same thing with bed sheets.. Very noisy, you can hear everything that was happening in other rooms. Breakfast simple but acceptable! Pool dirty! Overall expensive for a very basic "hotel".....not recomended..

6/10 Good

Muy bien ubicado, cera de Cataratas y de la Ciudad

Tuvimos que solicitar el cambio de habitación, dado que estábamos rodeado de alumnos del secundario que no nos dejaba dormir.

8/10 Very good

bien y mal

Tengo comentarios positivos y negativos. El hotel esta muy bien ubicado camino a las cataratas argentinas. El desayuno es muy bueno y completo al igual que la cena.la pileta muy linda. Lo que nos paso a nosotros es que no pudimos descansar bien. La primer noche hubo un recital en el hotel, el segundo y tercer dia nos despertaron gritos a las 6:30 am para que se levante el grupo completo de jubilados....nos quejamos obviamente y al cuarto dia fue mejor...pero deberian tener en cuenta previamente estas cosas basicas para el huesped y su descanso.

4/10 Fair

No Bueno!

I chose this hotel because it supposedly had a spa and airport shuttle. It has neither. It is very far from town and they attempted to charge me for my stay until I insisted that the booking website has charged me and I'm not paying twice. The front desk staff told me upon checkin that there is a shuttle that would come at 12. They watched me sit in the lobby from 10 AM (checkout time), the shuttle came after 2PM for a 3:30 PM flight. In Argentina you are supposed to be at the airport 2 hours before your flight. I must have asked 10 times from10 to 2 if the shuttle was coming. Towards the end I was convinced I was on a special bus that gives me some sort of individualized treatment because of the wait but instead it was the same shuttle that hits all hotels on the way to the airport for 90 pesos. I was shocked when I was asked for money since I thought shuttle service was included before booking. Furthermore at dinner I asked for a glass of wine, I am one person sitting alone at one small table eating by myself. The server uncorked a new bottle of wine and placed it on the table, I inquired about the whole bottle as I only requested a glass and he acted confused. I love wine but a whole bottle for one person late at night was a bit much to assume. I again had to have an entire dialogue about how I wasn't paying for an entire bottle of wine when I ordered one glass. I'd avoid this money trap at all cost.