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Hotel Hacienda Ticum

4.0 star property
Tixkokob hotel with 3 outdoor pools and spa

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Photo gallery for Hotel Hacienda Ticum

3 outdoor pools
Standard Room | Terrace/patio
Garden
Suite | Premium bedding, in-room safe, free WiFi
Breakfast, lunch, dinner served; Mexican cuisine
Surrounded by the serene gardens, Hotel Hacienda Ticum offers a tranquil retreat with a spa, arcade/game room and 3 outdoor pools. Unwind in the restaurant with Mexican cuisine or connect to free WiFi while enjoying billiards/pool table.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Free parking
  • Spa
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Breakfast available
  • Room service
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/game room

Feel at home (6)

  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Premium bedding
  • Bathrobes

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | Premium bedding, in-room safe, free WiFi

Junior Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite

Superior Suite | Premium bedding, in-room safe, free WiFi

Superior Suite

Highlights

Balcony or patio
Private pool
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
2 bedrooms
Private bathroom
  • Sleeps 7
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Suite

Suite | Premium bedding, in-room safe, free WiFi

Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 45 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, in-room safe, free WiFi

Deluxe Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, free WiFi

Standard Room

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Premium bedding
Ceiling fan
Bathrobes
Hair dryer
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite

Grand Suite | Premium bedding, in-room safe, free WiFi

Grand Suite

Highlights

Balcony or patio
Air conditioning
Separate bedroom
Premium bedding
Ceiling fan
Private bathroom
Hair dryer
Bathrobes
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, free WiFi

Family Suite

Highlights

Balcony or patio
Air conditioning
Free cribs/infant beds
Ceiling fan
Premium bedding
2 bedrooms
Private bathroom
Hair dryer
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Double Bed

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About the neighborhood

Map
KM 1.5 Carretera Ekmul - Ruinas de Ake, Tixkokob, YUC, 97470

What's nearby

  • Mérida Cathedral - 37 min drive
  • Plaza Altabrisa - 38 min drive
  • U.S. Consulate Merida - 39 min drive
  • Paseo de Montejo - 41 min drive
  • La Isla Mérida Cabo Norte - 41 min drive

Getting around

  • Mérida International Airport (MID) - 62 min drive
  • Teya-Merida Station - 45 min drive
  • Airport drop-off service

Restaurants

  • ‪Mc Carthy's - ‬11 min drive
  • ‪Súper taquería "La buena onda - ‬10 min drive
  • ‪Frappería - ‬10 min drive
  • ‪Chocodelish - ‬10 min drive
  • ‪Villa del Carmen - ‬12 min drive

About this property

Hotel Hacienda Ticum

Enjoy your visit to Tixkokob with a stay at Hotel Hacienda Ticum. Guests can indulge in massages at the spa, and Mexican cuisine is served at Hacienda Ticum, which is open for breakfast, lunch, and dinner. Other highlights include 3 outdoor pools, a bar/lounge, and a snack bar/deli.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport drop off from 9:00 AM to 5:00 PM*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Pool table

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Communal living room
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa

Accessibility

  • Accessible airport shuttle

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Bathrobes
  • Window screens

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Hacienda Ticum - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8 to 10 per person
  • Airport shuttle service is offered for an extra charge of USD 40 per vehicle. Maximum occupancy 4

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a first aid kit and window guards on site.
This property accepts credit cards and cash.

Also known as

Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum
Hacienda Ticum Tixkokob
Hacienda Ticum
Hotel Hacienda Ticum Yucatan, Mexico - Tixkokob
Hotel Hacienda Ticum Hotel
Hotel Hacienda Ticum Tixkokob
Hotel Hacienda Ticum Hotel Tixkokob

Frequently asked questions

Does Hotel Hacienda Ticum offer free cancellation for a full refund?

Yes, Hotel Hacienda Ticum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Hacienda Ticum?

Yes, there are 3 outdoor pools.

Are pets allowed at Hotel Hacienda Ticum?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Hacienda Ticum?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Hacienda Ticum?

Yes, a shuttle from the hotel to the airport is available from 9:00 AM to 5:00 PM on request. The charge is USD 40 per vehicle.

What are the check-in and check-out times at Hotel Hacienda Ticum?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Hotel Hacienda Ticum and nearby?

Hotel Hacienda Ticum has 3 outdoor pools and a spa, as well as an arcade and a garden.

Are there restaurants at or near Hotel Hacienda Ticum?

Yes, Hacienda Ticum offers Mexican cuisine.

Does Hotel Hacienda Ticum have any outdoor private spaces?

Yes, every room features a balcony or patio.

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Hotel Hacienda Ticum Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Perfect hacienda with a beautiful mix of rustic and luxurious. Service was very attentive to all our needs. We stayed in a detached hut, which was a cool (and air conditioned) place for our family of 3.Two gorgeous pools and a lovely palapa let us cool off in the heat of the day. Delicious Yucatecan food from the restaurant for breakfast, lunch, and dinner. Amazing birdwatching on the property. Not much nearby except for Mayan ruins at Ake. But this lovely place IS your escape.
Jeffrey, 3-night trip

2/10 Poor

We couldn’t get into the place. We arrived and there was no one anywhere on the property. Didn’t seem like there were any guests either. The reception was completely empty. It was very eerie and we drove far out of our way for this place. We left and had to drive all the way to Cancun. Worst experience with a hotel I’ve ever had. Refund my money immediately please. Thank you. Arthur
Arthur, 1-night trip

10/10 Exceptional

Une halte a ne pas manqué si vous etes dans le coin ,un endroit vraiment charmant avec un excellent accueil et un tres bon restaurant.
JOSE, 2-night trip

10/10 Exceptional

Simon, 1-night trip

10/10 Exceptional

Jorge, 1-night trip

6/10 Good

Ok experience - bit akward
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
justine, 1-night trip

6/10 Good

Nice get away- if there was some staff
Our stay was a bit off of the normal etc Online it’s that check-in was until 12 AM but when we arrived at 10:15 nobody was there. We had to wait outside for 30 minutes and the pitch black and try and look for service to call. Through our entire stay there was no hotel reception so nothing was explained to us about breakfast or any other services etc. At one point the person from the restaurant we asked him if we could do some horses which ended up to be very different experience than he had explained etc.
justine, 1-night trip

10/10 Exceptional

Magnifico lugar
Extraordinario lugar,la habitación muy bonita y el servicio extraordinario. Es un lugar donde vale la pena hospedarte.
Cynthia, 1-night trip

10/10 Exceptional

EXTRAORDINARIO HOTEL CON UN SERVICIO EXCEPCIONAL DE TODOS SUS ANFITRIONES
Guillermo mauricio alan de rosenzweig de, 2-night trip

10/10 Exceptional

Perfect stay beautiful place with amazing services. We will keep this place in kind as one of our favorite hotels.
1-night trip

10/10 Exceptional

Javier, 1-night trip

8/10 Very good

AB, 2-night trip

4/10 Fair

Erheblicher Renovierungsstau
5 Sterne Niveau bei Preis und Personal. Rest 3 Sterne. Ungepflegter Garten. Meiste Gebäude könnten einen neuen Anstrich gebrauchen. Polster in Hauptpalapa total verschmutzt...Tip: Polsterüberzüge kann man auch mal waschen. Hauppool milchig trübe. Unsere Suite Nr 15 hatte Sitzecke ohne Tisch. Kein Kühlschrank und Kaffeemaschiene ... ist das5 Sterne Niveau ? Terrasse vor der Suite ohne Sonnenschutz oder Sitzmöbel... den ganzen Tag in der prallen Sonne... also nicht benutzbar. Kurzum: eine herbe Entäuschung... frage mich wo die Top-Bewertungen herkommen Hatten 2 Nächte gebucht sind aber nach der ersten Nacht abgereist
Heinz, 2-night trip

10/10 Exceptional

Fin de semana fabuloso
Excelente servicio
Omar, 1-night trip

10/10 Exceptional

Hacienda hotel precioso, cada detalle es único. La comida deliciosa. Lo único que no nos gusto por poner algún pero es que el agua de la piscina no está climatizada.
3-night trip

10/10 Exceptional

Me encanto el hotel precioso te reciben con esmero la habitación muy bonita limpia sper comoda el restaurante muy rico.Super recomendado
MARIA, 1-night trip

8/10 Very good

Nos recibieron muy bien, excelente condiciones. Solo para la gente que no esta acostumbrada a bichos es complicado, sin embargo para estar en la mitad de la selva esta super!!!!
Eva, 1-night trip

10/10 Exceptional

Nous avons vraiment été séduits par cette hacienda, un peu éloignée des sentiers battus… Excellent accueil du patron, un français et un excellent service. I nuit n'était peut-être pas suffisante...
1-night trip

8/10 Very good

1-night trip

10/10 Exceptional

Yes stay here.
A lovey place. It seems far away but is close to Merida. The Yucatán is more than beaches. The staff are kind and attentive.The food is really good.You can have a nice massage. Go to the nearby ruins. A peaceful place to be and relax and appreciate the hospitality of Mexico.
Robert, 2-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

1-night trip

10/10 Exceptional

Everyone and hacienda was beautiful, very peaceful and secluded. Food was great also
2-night trip

8/10 Very good

Bien pour un séjour de 2 où 3 nuits
L’hotel Est très bien pour un séjour de deux trois jours afin de profiter du lieu. Tout est beau mais un peu loin pour les visites. Le bémol : le petit dej inclus qui n’est vraiment pas au niveau
vincent, 2-night trip

10/10 Exceptional

Peaceful. Hope it is kept that way. An spa in the future may be a good idea, as long as it stays quiet and prices don’t increase substantially.
3-night trip