2/10
My family and I stayed for 12 days, we never received daily housekeeping, the curtains had mold on them, the shower curtain had mold, one of the bed had blood stains on the mattress cover, the pillows were all flat and very old, the sheets and pillow cases were stained yellow, there was no hairdryer, which we were supposed to have, one of the lamp shades had stains on it, the rooms had damp carpet around the fridge, the Wi-Fi was horrible, at night the AC wouldn't cool the room down, one elevator didn't work, there's one elevator that opens the door when it's still moving and when it stopped the floor was uneven with the door. So many things were out of order, the so called laundry room was in terrible condition, I would never wash or dry clothes there. The change machine was out of order, the ice machine was out of order, it took them a week just to clean the pool, there was green stuff in the water. The lobby was like a sauna, and the lobby doubles as a breakfast room smh, breakfast consists of toast and if you're lucky you can get a boiled egg, there's no jelly, the machine for waffles wouldn't work, a lady had to come and skake it and then one big goop dropped out, the cereal was in like a closet room and it looked like stale cereal that they never put out for breakfast, the coffee was horrible. This place needs the health department to come and shut it down.
Cliente verificado
Viaje de 12 noches en familia