2/10 Mediocre
18 de mayo de 2025
Avoid at all costs
Run! Do yourself a favor and stay someplace else. There’s so many issues. No front desk or hotel staff to check in. You have to try to find a phone number on their website (which might be to one of their other properties) to tell them you’re at the locked front door. Then you wait on the street with your luggage hoping someone comes and opens the door. Or, if you’re lucky they will answer the phone and tell you to send them a message on WhatsApp to get a code to open the front door and your room.
When you get to your room, you might think it’s “ok”, but don’t forget to look for a bathroom. You might not have one. If you do, it will be the smallest one ever. And cross your fingers for hot water, or running water. We had no hot water since we checked in. 2 days later, we had no running water. No showers, not running water in the sink, and no water to flush the toilets. That’s right, no working toilet.
There is no front desk to call. The number they told you to message them on WhatsApp, they don’t reply to. Also didn’t reply to messages sent through hotels.com. They won’t answer the phone when you call or when your booking service attempts to call them.
Eventually, someone at one of the properties might answer one of the numbers you called, and inform you that there isn’t a manager around for hours and that someone will get back to you.
Issues aside, our room was far from restful. There was consistent loud noise in the wall that sounded like piles of mud falling on a plastic r
Brandon
Brandon, viaje de 7 noches en familia
Opinión verificada de un huésped de Hoteles.com
