This was my most disappointing stay so far. The room had an unpleasant odor. There were three fans provided, which I found unusual, but given the recent heatwave, I didn’t think much of it at first.
Later, I discovered that there's air conditioner but was actually not working with an error code on the control panel. That explained why there were three fans in the room.
In addition, the bathroom ventilation fan was not working. Since it is a completely enclosed space, the steam and odors could not dissipate properly, which was very uncomfortable. To make matters worse, one of the bathroom lights was broken, leaving the whole space dim and inconvenient to use.
Finally, I noticed other rooms had a fridge, but ours didn’t.
The front desk seemed aware the room had issues — why still give it to guests?
The only positive was the night-shift receptionist, who, though unable to fix things, was kind and attentive to our concerns.