The receptionist on arrival was courteous, professional and helpful. She was prepared to assist us and show us the room. Note should be 10/10.
The following is based on my professional opinion of 20+ years in hotel management and should be taken as constructive criticism.
A) a welcoming room with lights on, air cond. according to the temperature, drapes pulled, depending on time of arrival, we arrived at 20:00, is always welcoming
B) check your spare linen - the extra sheet for the pull out bed was questionable with big oily? stains
C) rooms could do with a refresh
D) bathroom had a musty smell to it
E) toilet seat could do with a little adjustment - sliding
D) probably lacking a bit on the maintenance program
We first experienced Ventura Inn in the late 90’s and it could do with bringing the brand to this millenium.
Otherwise, yes, it is fine to stay especially with the advantageous rates offered.
A little TLC would definitely improve the product.
Thank you.