We called a day before asked about bag storage told $8 ridiculous, never had to pay it . We arrived about 1.30pm, told rooms not ready until 2pm and had to wait outside even though it was clearly ready, that side of the service could be improved. We had made a mistake when booking thru hotel's.com of booking the shared bathroom, and asked for upgrade, $20 thru hotel's $40 at the hotel would not change the price after telling them about the difference. The room was small but very clean, bed was very firm, bathroom was great, with a small kitchenette. Overall not too bad but a bit of road noise.