I was able to arrive at the property at any time the day of my check in and utilize the facilities while waiting for formal check in. The day I checked out there was the same option, checking out but being able to stay poolside, where there is an outdoor shower and bathroom. Staff were helpful and kind. I was struggling with my bags getting up the large flight of stairs to the second floor and staff saw and rushed to my sister and I and offered to carry our bags to our room. So helpful. The room was small, but amazingly it had everything we needed. Small sink, two burner stove top, pots pans, dishes, mini fridge. The air/heat worked great; the bed was comfortable. The balcony was lovely with composite sturdy Adirondack chairs and a table with four chairs on the balcony. Will absolutely stay here again.