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Holiday Inn BERN-WESTSIDE by IHG

4.0 star property
Family-friendly hotel with full-service spa, connected to a shopping center, near Westside

Choose dates to view prices

Photo gallery for Holiday Inn BERN-WESTSIDE by IHG

Daily buffet breakfast (CHF 25 per person)
Outdoor pool
Meeting facility
Point of interest
Restaurant
Located near Bern Art Museum, Holiday Inn BERN-WESTSIDE offers a family-friendly haven. Treat yourself to a body treatment or deep-tissue massage at Bernaqua spa and enjoy the on-site shopping mall and coffee shop/cafe. With free in-room WiFi, playground for kids, children's pool with sun loungers and helpful staff guests have praised this hotel.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Parking available
  • Bar
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Water park
  • Breakfast available
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Children's club
  • Childcare
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Children's club (surcharge)
  • Playground on site
  • Private bathroom
  • Premium TV channels
The current price is $185
$211 total
includes taxes & fees
Sep 28 - Sep 29

Room options

View all photos for Standard Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
Blackout drapes/curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Day bed
Blackout drapes/curtains
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

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The price is $152
$172 total
includes taxes & fees
Sep 28 - Sep 29
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About the neighborhood

Map
Riedbachstrasse 96, Bern, BE, 3027

What's nearby

  • Westside - 1 min walk - 0.0 km
  • Federal Palace - 7 min drive - 6.9 km
  • Wankdorf Stadium - 8 min drive - 9.3 km
  • Berner Munster - 8 min drive - 7.6 km
  • Bern Rose Garden - 9 min drive - 7.9 km

Getting around

  • Bern (BRN-Belp) - 28 min drive
  • Guemmenen Station - 12 min drive
  • Bern Station - 13 min drive
  • Bern (ZDJ-Bern Railway Station) - 14 min drive

Restaurants

  • ‪Spiga - ‬1 min walk
  • ‪Bahnhof Bümpliz Süd - ‬5 min drive
  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Wangenbrüggli - ‬4 min drive

About this property

Holiday Inn BERN-WESTSIDE by IHG

When you stay at Holiday Inn BERN-WESTSIDE by IHG, you'll be within a 15-minute drive of Wankdorf Stadium. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or mani/pedis. Other highlights include a water park, a bar/lounge, and a kids' club.

At a glance

DONE

Hotel size

    • 144 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets stay free (dogs only)
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (CHF 19 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Children's club (surcharge)
  • Water park access (surcharge)
  • Playground
  • Supervised childcare (surcharge)
  • Toys
  • Art supplies
  • Children's books
  • Changing table

What to do

  • Winery release events
  • Shopping
  • Discount at nearby fitness center

Working away

  • 24-hour business center
  • 11 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2008
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Water park access (surcharge)
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 30
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Stairway handrail height (inches): 30
  • Front entrance ramp
  • Wheelchairs available on site
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Lowered counter and sink height (inches): 25
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 42
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Day bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Highchair

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Bernaqua has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

1 - Onsite family restaurant. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 1.40 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 6.30 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 25 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property will be renovating from August 25 2025 to September 5 2025 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CHF 50 per night
  • Children's club access is available for an extra charge

Parking

  • Covered self parking costs CHF 19 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The swimming pool is accessible for CHF 10 per person
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Access to the pool is available by reservation only. Guests can reserve up to 1 pool session (3 hours) per day. The listed optional facilities fee covers pool access per guest aged 14 and older, per session. The pool access fee is CHF 5 per child aged 6-13, per session.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Also known as

Holiday Inn BERN-WESTSIDE
Holiday Inn Hotel BERN-WESTSIDE
Holiday Inn Bern-Westside Hotel Bern
Holiday Inn BERN-WESTSIDE Hotel
Holiday Inn BERN WESTSIDE

Frequently asked questions

Does Holiday Inn BERN-WESTSIDE by IHG offer free cancellation for a full refund?

Yes, Holiday Inn BERN-WESTSIDE by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn BERN-WESTSIDE by IHG?

Yes, dogs stay free.

Is parking offered on site at Holiday Inn BERN-WESTSIDE by IHG?

Yes. Self parking costs CHF 19 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Holiday Inn BERN-WESTSIDE by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Holiday Inn BERN-WESTSIDE by IHG?

No, this hotel doesn't have a casino, but Jackpot Spielcasino Bern (9-min drive) is nearby.

What is there to do at Holiday Inn BERN-WESTSIDE by IHG and nearby?

Holiday Inn BERN-WESTSIDE by IHG has a spa and a water park.

Are there restaurants at or near Holiday Inn BERN-WESTSIDE by IHG?

Yes, there's an onsite restaurant, 1.

What's the area around Holiday Inn BERN-WESTSIDE by IHG like?

Holiday Inn BERN-WESTSIDE by IHG is in Bethlehem, a short 1-minute walk from Westside.

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Holiday Inn BERN-WESTSIDE by IHG Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Shopping malls
Children
Air conditioning
Restaurant
Bathroom
Public transport

Reviews

10/10 Exceptional

Great place. Great swimming park
Andres, 2-night trip

10/10 Exceptional

Great location, close to public transportation
Jörg, 3-night trip

8/10 Very good

Good place to be
Shome, 1-night trip

10/10 Exceptional

Perfect Location

This was a great stay as we were traveling through Switzerland on our way to France. Amazing location, as the train station is right outside the door, and there is direct access to the mall for eating and shopping. The room was very nice and clean, and the staff are super friendly!
Brittany, 1-night trip

10/10 Exceptional

A
Fikret, 2-night trip

10/10 Exceptional

The room was good. The access to the Aqua Park is a highlight. It's next to a mall so quite convenient if you want to do some shopping. Also not far for the city center, easily accessible by tram.
Eleftherios, 2-night trip

8/10 Very good

Decent stay

Hotel ok, rooms very small, ours didn't have the right beds on check in. Clean and tidy, can also use the pools and spa in the Westside resort which is really good- Bernaqua if people are interested, great for kids
alan, 2-night trip

2/10 Poor

Overpriced. Very expensive
Kory, 4-night trip

10/10 Exceptional

Next to the Bern Westside mall and the train station. We had a wonderful stay and will definitely consider this hotel again if we go back to Bern. The train ride from main Bern station to Bern Westside is short. Definitely take advantage of the Bern visitor card the hotel gives you! Excellent location and the staff are sooo wonderful!
Claudine, 3-night trip

10/10 Exceptional

What can you say. Got to be best place to stay. Got everything for everyone. Transport links are superb and free as part of hotel. Having a mall next door awesome. And the waterpark, got to be best, love the salt water immersion pool
Neil, 2-night trip

8/10 Very good

I’m glad it includes the entrance to bernaqua! Even though the instructions were not very clear. I managed to enjoy the time there. Thank you all for making us had a wonderful time!
Cinthya, 1-night trip

10/10 Exceptional

Ideal hotel for visiting Bern

The hotel staff is very friendly and professional. Our room was basic but clean with a comfortable bed, excellent shower, free WIFI, and small flatscreen TV. Dogs are allowed. The hotel has a parking garage that can be reached by an elevator and is connected to a shopping mall. Free public transportation is offered direct to and from Bern city (~20 minutes). We had a great time and will be back!
Robert E, 1-night trip

10/10 Exceptional

Was a great stay for 2 nights. Had no clue we got access to the waterpark attached to the shopping Centre there so that was a bonus for the kids. Rooms were clean and quiet. Had an issue with a leak from our AC dropping onto the floor but staff were quick to offer us a change of rooms. She even found us in the restaurant to bring us the key and explain what happened. Easy parking in the shopping Centre lot underground as well. Definitely recommend.
Natasha, 2-night trip

10/10 Exceptional

Comfortable hotel with a perk!

Our family of 6 enjoyed staying at the Bern-Westside Hotel. It's comfortable, clean, and attached to a mall, and we received a 3-hour ticket to enjoy daily the Bernacqua Water Park located inside the mall. The kids and I had a blast! Public transportation to Bern’s Old Town is plenty and about 20 minutes. We recommend this hotel! PS: the only downside is that we requested foldable beds for our rooms to accommodate 2 children (16 and 11 years old) and the hotel staff said that it was not possible. When we got there, there were 2 foldable beds in two of the 3 rooms that we have booked. Thus, we booked unnecessarily the third room after the staff said that each room could accommodate only 2 guests.
Andrea, 3-night trip

6/10 Good

The highlight of our stay was service from staff. Everyone is really warm, welcoming and helpful. Location is very convenient as just opposite a tram and train station. Hotel has a tie-up with Bernaqua which is really nice. Hotel is attached to a mall so ample options for food and drinks. Pictures on Expedia were misleading and the standard room is very crammed especially if one need an extra cot. Even executive rooms are bit tired and design is awkward specially of the bathroom door. It’s impossible to not disturb everyone if there is a need to use bathroom at night or early morning; because the door is a sliding glass door which does not stop light and sound.
Rohit, 3-night trip

2/10 Poor

Location is very convinient if you use bernaqua. But poor english level for receptionists. If you are not german speaker don't expecting the information in details. Answer rudely even if they didn't understand my question at the front desk. There is No professionnalisme ! Check well your credit card bill after check out ! They took some cost from my credit card, which i didn't use, without asking or checking further. No word of sorry or try to solve quickly because 'it's very busy season now'
Sunjung, 1-night trip

4/10 Fair

Not worth the money

The first room shower drain didn't work and nearly floodwd the bathroom. The 2nd room had no soap in the dispensers and the air conditioner was stuck at 25 C (very uncomfortable unless you like to sleep naked without blankets). Staff was sympathetic but in the end nothing they ckuld do and was too late in the evening to change rooms again. Hotel manager reached out after comment sent to Corporate and insulted my ability to operate an air conditioner rather than try to remediate the issue. NOT worth the 200 CHF for the room, restaurant was really nice but expensive too. 80 CHF for 2 Chicken Caesar Salads and 2, 100ml glasses of wine.
Michael, 1-night trip

10/10 Exceptional

sophie, 1-night trip

10/10 Exceptional

Tjeerd, 1-night trip

8/10 Very good

Daniel, 4-night trip

8/10 Very good

René, 4-night trip

6/10 Good

Wir hatten zwei Zimmer für je zwei Erwachsene gebucht, da eine Person verhindert war, hatte ich über drei Wochen vor unserer Ankunft angefragt, ob wir dies direkt über das Hotel abwickeln oder über Hotels.com ändern müssen. Vom Hotelpersonal wurde ich darauf hingewiesen, dass dies problemlos vor Ort angepasst werden kann. Beim Check-In habe ich dies nochmals erwähnt und auch da hiess es, dies sei kein Problem. Beim Check-Out fiel mir auf, dass wir den ursprünglichen Preis bezahlen müssen, lediglich die Kurtaxe wurde nur für 3 Personen verrechnet. Als ich die Dame an der Rezeption darauf hinwies, meinte sie lediglich, sie könne da nichts tun, dies waren Fehlinformationen ihrerseits und es tue ihr leid. Sie bemerkte sogar, dass wir 4x für das Frühstück bezahlten und sagte dies seien ja nur 25.- CHF und sie hätte auch schon solche Erfahrungen in ihrem Urlaub gemacht. Ich würde es verstehen, hätte ich vorgängig nichts abgeklärt, dies habe ich jedoch schriftlich per E-Mail abgeklärt. Ausserdem waren die Hotelpreise zu diesem Zeitpunkt doppelt so hoch als sonst, vermutlich wegen der grossen Nachfrage. Unser Aufenthalt war grundsätzlich in Ordnung, diese Erfahrung bringt mich jedoch dazu dieses Hotel künftig nicht mehr zu berücksichtigen, da wir zu diesen Preisen deutlich bessere Hotels besuchen können, bei welchen die Gäste im Vordergrund stehen.
Roger, 1-night trip

10/10 Exceptional

Alles gut, Hotel scheint in die Jahre gekommen, aber es war alles ok. Bei der Buchung 1 Person DZ zur Einzelbenutzung habe ich übersehen, dass 3 Frühstück pro Tag gebucht wurde was ich nicht verstehe. 1 Person 1 Frühstück, Das Hotel konnte mir das Frühstück nicht vergüten. Also 4 x Frühstück bezahlt für 2 Zimmet mit 1 Person und nicht benötigt. Sonst alles okay.
Marianna, 2-night trip

10/10 Exceptional

Bruno Pascal, 1-night trip

8/10 Very good

Schönes und bequemes Hotel

Silvia, 1-night trip