I just celebrated my one-year wedding anniversary at the Inn. The check in staff was very welcoming, the room was clean, quiet, safe and had a good feeling.
My difficulty with my stay comes with the food service.. I had an unfortunate time at breakfast. (I’ve worked in restaurants so I have sympathy, however, it could have been handled better).
I purchased a room that came with breakfast, which I won’t be doing if I return next year. Essentially, the servers/kitchen forgot our order somehow. We were brought the wrong meal two times, where we had to awkwardly send it back. About 7 or 8 tables arrived after us, were served, ate, and were ready to go. Then - towards the end, a staff member came up to us and said, “I’m sorry they area making your food now and it will be two minutes”. The food came and I was so uncomfortable at that point.
The toast had been made in such a rush that it was cold and had unmelted butter sitting on it. After waiting 45 minutes for breakfast this felt pretty sad.
No one offered a true (non-deflected) apology, no one offered a discount on the stay, or anything for free in order for the bad service.
Kind of lame for a wedding anniversary breakfast!
Sorry for the rough review, the hotel is nice and maybe the servers were having a hard day and dealing with some organizational issues. :(