4/10 Regular
30 de marzo de 2026
Travelled with another family so we had two rooms booked two separate reservations. We booked 2 of the theme rooms. Wanted a bit of an earlier check in so I had Messaged days prior to ask if that was possible. We were told to call the day of check in after lunch time to check. No problem. So we called around 1:00 and were told we could check in at 3:00. Asked specifically about both rooms and were told yes. Perfect. Arrive shortly after 3:00 and only one room was ready and did the whole run around of who did we talk to, are we sure we asked about both rooms blah blah blah. Whatever one room was ready so at least we had something. And because it was a theme room it wasn’t like they could stick us anywhere. Asked if they could call as soon as it was ready the again said yes. Surprise surprise no phone call. I went Back to the lobby after 4:00 and was able to check in. Annoying and inconvenient but again whatever. The rooms were dated. Clearly not updated in a while. The specialty theme blankets and pillow cases on the beds were stained and pilled from lengthy use. The tall tables were so wobbly we almost spilled a few times before we stuck something under it to make it sturdy. The velvet chair had a gross feeling to it like it was filthy. The tub was rusty stained and looked horrible. The themed shower curtain was cloth and not positive it gets changed. The pool areas are separated not one big area as the pictures make you think. It was so crowded I’m sure it was over capacity.
Danielle
Danielle, viaje de 1 noche entre amigos
Opinión verificada de un huésped de Hoteles.com