6/10 Bueno
7 de septiembre de 2025
Disappointed
I'm going to preface this by saying I did not complain to the hotel, so I did not give them an opportunity to do anything.
First the good- staff are incredibly friendly, drink prices at the bar are reasonable, lots of parking and we seemed to be a short drive to anywhere we went. TV worked well, good shower pressure.
The bad- when I got on my bed I noticed what looked like a couple pubic hairs on the comforter, there was also an off-white stain in the middle of it. I was really grossed out and ripped the top off the bed and threw it in the corner. Hotels are notorious for not washing the comforters between guests, but I'm guessing house keeping didn't really check the condition of this comforter before putting it back on the bed. There was also something that looked like an old dry booger on the wall next to my bed. I knew they were booked solid so we couldn't swap rooms I inspected the rest of the bed which looked clean and freshly washed (as did the towels and face clothes). The bed initially felt comfy, but I woke up with a sore back, and my brother said the same for his bed.
Cliente verificado
Viaje de 1 noche en familia
Opinión verificada de un huésped de Hoteles.com