Our stay was amazing! It was wonderful walking into a beautifully appointed space. The Heid building is an old hat making factory or millinery. It has so much charm. They took a cold, and practical aesthetic and transformed it into a warm and inviting space. As time share owners we look for comfort and convenience when stating in hotels, and the Heid did not disappoint! The check in was contactless, everything went through my phone, their were luggage carts for us to take our luggage, and the entrance had a human security guard after 8 as you entered with your building code. The space was large and provided a more the adequate storage space, a dishwasher, farm sink, full range, oven large fridge and freezer, as well as an in unit washer and dryer. It was clean, smelled fresh and made our three day stay even more enjoyable. We did not have opportunity to enjoy the roof top deck (next time) due to the weather, but we took a trip up to it to view it and it too was lovely.
The only down fall ( it is Philly) is that parking is not available at the property, the loading and unloading zone should be designated to allow for guests to be able to load and unload without fear of having to park down the street, however, we were able to obtain parking at a garage on Broad street for a great rate, allowing for in/out service.
We cannot say enough about our stay and will gladly return to the Heid. Infact, we are searching for a Sonder to stay while in Phoenix later this summer.