Downtown Cancun's vibrant energy surrounds City Express by Marriott Cancun, where a warm welcome awaits with free full breakfast and helpful staff. Unwind in the outdoor pool, connect to WiFi, or energize at the gym.
Royal Yak Casino and Sports Book - 3 min walk - 0.3 km
Dubai Palace Casino - 5 min walk - 0.4 km
Plaza 28 - 3 min drive - 2.1 km
Las Palapas Park - 3 min drive - 2.2 km
Getting around
Cancun Intl. Airport (CUN) - 16 min drive
Restaurants
Starbucks - 4 min walk
Häagen-Dazs - 5 min walk
Chili's Grill & Bar - 4 min walk
Hooters - 4 min walk
La Taberna De Los Amigos - 5 min walk
About this property
City Express by Marriott Cancun
When you stay at City Express by Marriott Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
128 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 1 PM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast 6:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Coffee/tea in a common area
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Private beach nearby
Scuba diving nearby
Working away
Business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2005
Safe-deposit box at front desk
Communal living room
Fitness center
An outdoor pool
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
Comprehensive food waste policy
Comprehensive recycling policy
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Room amenities
Be entertained
31-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Energy-saving switches
Recycling
Water-efficient showers only
Water-efficient toilets only
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 85.40 per accommodation, per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 8:00 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
City Express Cancun
City Hotel Cancun Express
City Express Cancun Hotel
City Express Cancun Hotel Cancun
City Express Hotel Cancun
City Express Cancun
City Express by Marriott Cancun Hotel
City Express by Marriott Cancun Cancun
City Express by Marriott Cancun Hotel Cancun
Frequently asked questions
Does City Express by Marriott Cancun offer free cancellation for a full refund?
Yes, City Express by Marriott Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at City Express by Marriott Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at City Express by Marriott Cancun?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at City Express by Marriott Cancun?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at City Express by Marriott Cancun?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 1 PM.
Is there an onsite casino at City Express by Marriott Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min walk) and Dubai Palace Casino (4-min walk) are both nearby.
What is there to do at City Express by Marriott Cancun and nearby?
Have fun with nearby activities like scuba diving and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
What's the area around City Express by Marriott Cancun like?
City Express by Marriott Cancun is in Downtown Cancun, a short 1-minute walk from Plaza Las Americas and 4 minutes' walk from Royal Yak Casino and Sports Book.
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Reviews
City Express by Marriott Cancun Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
8.2
Location
7.8
Staff & service
7.2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Location
Booking
Air conditioning
Taxi
Casino
Airport
Reviews
Verified
8/10 Very good
Jan 10, 2026
Very friendly staff clean rooms
vanessa
vanessa, 1-night trip
Verified
10/10 Exceptional
Jan 4, 2026
Clean room and relaxing bed
Svitlana
Svitlana, 1-night trip
Verified
10/10 Exceptional
Jan 31, 2025
Stopped by for a night before we flew out the next day but our short stay was good, clean, convenient, and comfortable
Alba-Leea
Alba-Leea, 1-night trip
Verified
10/10 Exceptional
Feb 26, 2024
Excellent location.
Alan
Alan, 2-night trip
Verified
10/10 Exceptional
Feb 19, 2024
Everything was good safe area and has a pool hotel was very quiet
Richard
Richard, 1-night trip
Verified
8/10 Very good
Feb 14, 2025
The staff was very cordial and helpful
Alexander
Alexander, 1-night trip
Verified
10/10 Exceptional
Nov 6, 2023
The staff was super friendly they made me feel like home, the room was clean and organized.
yannet
yannet, 2-night trip
Verified
10/10 Exceptional
Mar 6, 2024
Property was within walking distance of commercial center and businesses. Clean rooms and Friendly staff.
Jimi M
Jimi M, 1-night trip
Verified
8/10 Very good
Nov 22, 2024
We transferred here before our trip the next day. Comfortable clean and right next to mall and public transportation.
Staff was courteous.
Mahal
Mahal, 1-night trip
Verified
10/10 Exceptional
Nov 13, 2023
Hospitable staff members:)
Armando C.
Armando C., 1-night trip
Verified
4/10 Fair
Mar 11, 2024
Overpriced and old.
Overpriced, strange noise buzzing throughout the whole hotel, staff was not friendly.
Breakfast was decent, beds were clean and mostly comfortable, and shower was hot. Plaza Las Americas with restaurants nearby.
Matthew
Matthew, 1-night trip
Verified
2/10 Poor
Nov 19, 2024
Poor aesthetic poor quality room
No pillow
No wash cloth
However - staff were honest and accommodating
Thomas
Thomas, 5-night trip
Verified
10/10 Exceptional
Feb 13, 2024
ALL GOOD
Jesus
Jesus, 2-night trip
Verified
10/10 Exceptional
Sep 3, 2025
It was nice clean rooms they aren’t all updated and nice as in the pictures but still service was great! If looking for a room with a mini fridge you will only get that here if you get the suite. I didn’t get to use the pool during my stay due to personal reasons. Also some lower level floors you will hear lots of noise from either luggage being rolled around most of the night, or if near a balcony the noise of someone dragging the chairs and tables at night. Plus side you have the big mall across the street with restaurant area.
Jessica
Jessica, 11-night trip
Verified
8/10 Very good
Apr 1, 2024
Serves a purpose but that’s about it.
I needed a last minute room in Cancun. This hotel is basic and a bit dated, but room was clean , good A/C, WiFi and hot water.
Breakfast is average, items not replenished that often and limited choice.
Nevertheless, good value for the money and there is a large shopping mall opposite with extensive food outlets.
Toby
Toby, 1-night trip
Verified
8/10 Very good
Jan 1, 2025
I really liked how housekeeping cleaned the whole room every day. You don’t get that in the United States not even in more expensive hotels nowadays, their rooms are simple. There is no microwave or fridge. The breakfast staff and the size of the breakfast area seemed overwhelmed with guests most mornings so expect to stand in line and to wait for food to be replaced. They serve what I assume is Mexican breakfast . There is eggs,mole ham and cheese, yogurt, jelly bread, and pastries, as well as tea and coffee. The hotel is walking distance to the mall which we really really enjoyed.
Seon
Seon, 5-night trip
Verified
2/10 Poor
Jun 30, 2024
Stuffy. Doesn't smell good. No shuttle service, which I asked for, specifically. First I was told, yes, he will arrange for shuttle. Then, no, because of so.e federal legislation/highway something something. Terrible terrible experience.
Amelia
Amelia, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
If you are just looking for a bed and shower with no bells and whistles, this place is a great value.
Chelsea
Chelsea, 4-night trip
Verified
10/10 Exceptional
Oct 6, 2025
Todo excelente
Raul Alfonso
Raul Alfonso, 1-night trip
Verified
10/10 Exceptional
Oct 26, 2025
Excellent service
Claudia
Claudia, 1-night trip
Verified
10/10 Exceptional
Dec 14, 2025
MB
Ramón mario
Ramón mario, 1-night trip
Verified
10/10 Exceptional
Jun 2, 2025
excelente
erica
erica, 5-night trip
Verified
8/10 Very good
Jan 11, 2026
Ok
Yvan Pierre
Yvan Pierre, 1-night trip
Verified
8/10 Very good
Jan 2, 2025
Excelente
Guillermo de Jesus
Guillermo de Jesus, 2-night trip
Verified
2/10 Poor
Jan 4, 2026
Room was wet and smaller than picture, smells was mold and bed sheets was damp, bathroom was uncomfortable and small , hallway was slippery. Food was not tasty