8/10 Muy bueno
24 de enero de 2026
Our stay was for 5nights, walking into the foyer which was modern neat and tidy, staff were friendly and welcoming.
Our room was on the second floor on an outside balcony overlooking the pool, this part of the hotels exterior still held its 1960’s charm. All looked good until we got into our room, we were hit with the smell of stale cigarette. This room was nothing like the pictures on the website, the bathroom is old with mould & rust on the bathtub, toilet brush was rusty, needed to be thrown out. The fridge constantly leaked water which we had to keep cleaning up.
No room service unless you requested it, staff were more than willing to fulfil any requests.
There was duck poo around the pool which was not cleaned up for days. The tables and chairs around the pool needed a good wipe down. The place needs a daily clean up.
Being a gold member of hotels.com I actually expected to get maybe one of the upgraded rooms at the front of the hotel.
On a positive note, the beds were comfortable, there was a kettle with coffee & tea provided, the hotel is close to tram stops, across the road is a lovely park for walking. There’s a restaurant on the ground floor which we thoroughly enjoyed, l highly recommend.
I was glad I was able to use their guest laundry which was handy as staying five nights.
If you’re staying here request one of the upgraded rooms.
Marieetta
Marieetta, viaje de 5 noches en familia
Opinión verificada de un huésped de Hoteles.com
