We stayed here for the Eras Tour, and the location is excellent for walking to Rogers Stadium! We walked from Union Station and it was an easy walk. The staff were all lovely and attentive, and even decorated the whole hotel for us Swifties. Our king size room was decent, bed was comfortable, but the room did feel a little plain considering the insane price. The hardwood floors were nice for cleaning, but made the room feel cold and less cozy. Several outlets in our room were broken. The bathroom was a good size with lots of mirrors, but awful lighting for doing makeup (and no makeup mirror like most hotels). The café in the lobby had great coffee and delicious sandwiches, and the staff were wonderful. We would stay here again for a basic trip downtown Toronto, as the location was excellent. But I wouldn’t stay here if I wanted a more luxury experience.