Our stay here was wonderful from the moment of booking. The customer service was some of the best we have ever had in 3 years while living in Germany! Martin, Gabby, Nichole, and the whole staff were wonderful for checkin, drinks, dinner, and throughout our entire stay. We highly recommend this friendly family owned hotel, restaurant, and cafe for any trip to Bavaria. Great value for the price and close location for a quick drive to Neuschwanstein and Hohenschwangau. We would love to come back!