10/10 Excepcional
12 de febrero de 2026
We had perhaps the best service I have ever experienced from any hotel. We first arrived at the hotel very early in the morning after a bad travel experience. The staff, particularly Aiden, recognized the state we were in and took care of us as though we were family. They immediately began to prepare a room and sent us to the buffet while we were waiting for it to be ready. The food at the buffet was excellent.
Our room was very nice, had a comfortable bed and a great view from the balcony.
The excellent service continued throughout our stay. We didn’t have a lot of plans and our host, Aiden, came through again with wonderful suggestions on activities to do in the local area and scheduled several outings for us including a cruise on Ha Long Bay that we will never forget.
We were originally going to stay at this hotel for only a few nights and have added several nights to our trip in Hanoi due to how wonderful this hotel is.



Weldon
Weldon, viaje de 3 noches
Opinión verificada de un huésped de Hoteles.com























