Hotels in Nairobi West

"Right from the beginning the staff was very welcoming. Hussein quickly took us up to our room after a long day of traveling and explained everything well inside of our room which had an outstanding view of the park. Peter, who isn’t even a direct employee of the resort, who is part of the security team that keeps everyone safe, always checked on us and gave us a friendly greeting when he seen us. He even helped when excursions were late and helped to translate to get the issues with the vendors that we hired. The restaurants and bars were very nice and the food was great. A couple nights we could hear the music from the Sky Lounge when going to bed but it wasn't a deal breaker. "

"This is a hotel that has been/is being renovated and is trying to become much more attractive for international business and tourist travellers. While the staff was incredibly kind and pleasant, it seems pretty clear that they don't understand what a higher level of service looks like. The AC in rooms and common areas simply has to be widely improved and the bar could use an update. Again, nice people but a lot of standing around when folks have needs."

"Friendly staff, clean room, great dining area."

"Very slow check-in, no hot water in the morning. Otherwise everything was very good. "

"Excellent experience from beginning to end. Great location and very quiet. Currently my favourite hotel in Nairobi. "

"Wonderful hotel and staff - especially Wilfred at the front desk."

"Haven of quiet, comfort, elegance and kindness amidst the hustle and bustle of downtown Nairobi: The Sarova Stanley is an amazing hotel. It is a beautiful building, immaculately maintained, thoroughly modern, yet with the feel of a world-class, historic hotel. The Thai Chi restaurant is exceptional for the quality of the food and the ambience, and the breakfast buffet, especially featuring local dishes on Friday mornings, is wonderful. The best part though is the hotel staff: warm and welcoming Hospitality Professionals, knowledgeable about their mission, proud of what they do, and determined to provide an excellent level of customer service and experience. I recommend this special place unconditionally - and plan to return!"

"This is an amazing hotel for your stay near JKIA or visiting Nairobi! The staff was amazing the room were modern and comfortable. "

"Staff was excellent. Amenities in the room were not up to standard for a 5 stars hotel and overall, the feeling is that the hotel is living on its glory - but is not any longer that good. Hot/Warm water in the shower was not coming. Heating/AC was not working and the insulation of the rooms is of poor quality as well as the sound proofing. What is the point of having a terrace by the garden if you cannot use it as everything gets wet?"