Hotels in Zona Hotelera

"Bring clothes for morning yoga. That was the best surprise. The pool was used in morning for scuba lessons if you're interested. Very good teacher. There's a shared kitchen so you can make your own meals but don't miss out on local exotic cuisine!"

"We booked an upgraded master suite with rooftoop pool. We were given a completely different room that wasn't even close to the room I booked thru Expedia. Then they shifted us to another room and even that was not tye room we booked. We were so frustrated by tuat time, we just stayed in a lower category room anyway. Management and admin is awful here!!!"

"Everything about the hotel was incredible, highly recommend. Only downside was Mother Nature (sargassum)"

"The best"

"This might be one of the worst hotels in Tulum. The rooms are old and have a musty smell to them with torn curtains on the windows and rusted sliding glass doors with keys that are difficult to open/close. There is no staff onsite before 10 am or after 6 pm, and accessing the property is difficult as you have to use a QR code to go through a turnstile and then through a door that leads you into a "alley" to get inside. There is no real lobby. The two restaurants onsite are grossly overpriced with a cup of coffee costing over $7 and cocktails between $20-24. The rooftop pool is small, unkempt and wasn't operational when I was there. You need to make a reservation to use the gym, and it doesn't have fans or AC. The service at the hotel is poor. There policy states that they change the bed linen every 3rd day and had to ask that they change mine after my 4th night, which they failed to do! I do not feel the property, service or amenities warrant the prices they are charging."

"Happy to stay second time here ! "

"Beautiful hotel, great beach, delicious food! We had a great time!"

"Very peaceful place. Staff is super friendly. Food and drinks are lovely. I enjoyed the morning yoga and meditation. The beach loungers could use some repairs. "

"This is a lovely property in a sea of touristy, less serene beachside properties. The staff here is awesome. So helpful and kind. Breakfast is hearty (eggs from the chickens on the property!) toast, juice, fresh fruit, and coffee. The rooms are nice and have a fridge. All of the rooms face the water. We had room 1 that was right on the beach and next to the pool. "