On Tulum Beach's sun-kissed shores, Hotel Ma'xanab offers a tranquil retreat with a beach bar and a soothing spa. Treat yourself to breakfast, bask in the garden or by the pool with loungers and umbrellas. Multilingual staff are always on hand to ensure your stay is nothing short of unforgettable.
VIP Access
Reviews
Loved by guests
9.8 out of 10, Loved by guests
Top-rated by travelersTop-rated by travelers
Popular amenities
Free parking
Free WiFi
Main amenities (12)
Daily housekeeping
On the beach
Restaurant and bar/lounge
Full-service spa
Outdoor pool
Fitness center
Free use of bicycles
Free beach club on site
Beach umbrellas
Beach sun loungers
Beach towels
Beach bar
Feel at home (6)
Private bathroom
Separate dining area
Garden
Terrace
Daily housekeeping
Coffee/tea maker
The current price is $227
$227
$278 total
includes taxes & fees
May 17 - May 18
Why we love this property
Beach bliss on the sand
White sand beach vibes await at this beachfront hotel. Guests can unwind with beachside massages, grab drinks at the beach bar, and lounge under umbrellas.
Foodie heaven
A restaurant and bar create flavorful options at this hotel. The morning brings an added bonus: complimentary cooked-to-order breakfast.
Spa wellness sanctuary
This hotel offers a full-service spa with daily couples treatment rooms. Guests enjoy massages, body wraps, and facials in lush gardens.
At Hotel Ma'xanab, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be just steps from Tulum Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A fitness center, free bike rentals, and a terrace are other highlights. The helpful staff and overall property condition get good marks from fellow travelers.
At a glance
DONE
Hotel size
16 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
The front desk is open daily from 7:00 AM - 2:00 AM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
DONE
Other information
Smoke-free property
Caters to adults only
Property amenities
Food and drink
Free cooked-to-order breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Beach bar
Private picnics
Room service (limited hours)
What to do
On the beach
Free beach club
Access to nearby outdoor pool
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Multilingual staff
Free bicycle rentals
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Mosquito nets
Fitness center
An outdoor pool
Full-service spa
Outdoor furniture
Room amenities
Home comfort
Air conditioning
Ceiling fan
Free stocked minibar
Espresso maker
Bathrobes
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Premium bedding
Memory foam mattress
What to enjoy
Furnished balcony/patio
Individually furnished and decorated
Separate dining area
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Ma'xanab Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is open daily.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 11:00 AM to 6:00 PM
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel Ma'xanab Hotel
Hotel Ma'xanab Tulum
Hotel Ma'xanab Hotel Tulum
Frequently asked questions
Is there a pool at Hotel Ma'xanab?
Yes, there's an outdoor pool. Guests have pool access from 11:00 AM to 6:00 PM.
Are pets allowed at Hotel Ma'xanab?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Ma'xanab?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Ma'xanab?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.
What is there to do at Hotel Ma'xanab and nearby?
Have fun during the warmer months with activities such as cycling. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Hotel Ma'xanab also has a fitness center and spa services, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Hotel Ma'xanab?
Yes, there's an onsite restaurant.
Does Hotel Ma'xanab have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Ma'xanab like?
Hotel Ma'xanab is a short 1-minute walk from Tulum Beach and 15 minutes' walk from Ven a la Luz Sculpture.
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Reviews
Hotel Ma'xanab Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.6
Amenities
10
Staff & service
9.8
Property conditions & facilities
Guest review summary
What guests liked
The beach at this property is immaculate, with comfortable loungers, plenty of shade, and stunning views. (35 reviews)
Breakfast was consistently described as delicious, fresh, and a great touch with a variety of options. (17 reviews)
The property features private pools, plunge pools, and a wonderful pool area with ample seating and umbrellas. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Food
Restaurant
Beach
Location
View
Trip
Breakfast
Ambience
Reviews
Verified
10/10 Exceptional
Jan 8, 2026
The staff was amazing and so attentive! The breakfast was gourmet and the French toast was the best I’ve ever had! We loved our stay so much!
Stephen
Stephen, 8-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The staff was excellent
Daniella
Daniella, 3-night trip
Verified
10/10 Exceptional
Jan 27, 2026
Room was very nice spa like. Clean staff were very helpful and left snacks in the room daily. Bathroom walked out into a private outdoor space with a hammock and extra outdoor shower
Said
Said, 5-night trip
Verified
10/10 Exceptional
Jan 25, 2026
The location is very convenient for restaurants and shopping, the restaurant at the Ma’Xanab is excellent as well! The beach and atmosphere of the hotel are one of a kind! The rooms are just perfect with a warm private pool and a great bed and shower, our view of the sunrise over the sea was beautiful! The staff one and all love them! Timothy and Kim Tufts!
Timothy
Timothy, 5-night trip
Verified
10/10 Exceptional
Feb 3, 2026
I had a very pleasant experience at Ma’xanab. The staff was super friendly and helpful. Service was definitely impeccable. Great food and drinks all around. The rooms were cleaned 2 times a day. Very relaxing experience and would definitely recommend.
Kris
Kris, 3-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Loved this place will definitely be coming back. Staff is super nice and friendly
Joshua
Joshua, 4-night trip
Verified
10/10 Exceptional
Nov 17, 2025
This place was amazing! The staff are next level (Milo, Jose, Mario, Luis and Leo) knew our names and likes and dislikes within hours. The food and drinks were also amazing. I’d come back in a heartbeat!
Matthew
Matthew, 3-night trip
Verified
10/10 Exceptional
Oct 18, 2025
It was a wonderful experience and our stay here was amazing. Everyone here was wonderful. We had a great time and people at Ma’xanab were amazing and made us feel at home. We are definitely coming back and staying at the Ma’xanab.
Kishan
Kishan, 3-night trip
Verified
6/10 Good
Oct 22, 2025
The beach was very bad tons of seaweed and very smelly. The breakfast was great.
Deborah
Deborah, 4-night trip
Verified
10/10 Exceptional
Mar 1, 2025
Very nice hotel and very friendly staff
Ozgur
Ozgur, 1-night trip
Verified
8/10 Very good
Apr 26, 2025
Property was nice!! Convenient and within walking distance for food and activities
Nicholas
Nicholas, 4-night trip
Verified
10/10 Exceptional
Oct 21, 2024
First Class Tulum Beach Hotel - Stay Here!!!
Fantastic property with high quality staff.
James
James, 6-night trip
Verified
10/10 Exceptional
Feb 26, 2025
The best experiences in Tulum start here and with the amazingly helpful staff at hotel Ma’ Xanab
Matthew
Matthew, 6-night trip
Verified
10/10 Exceptional
Jul 29, 2025
This is a boutique hotel with only 16 rooms. You have attention and the staff gets to know you quickly. They have exceptional service and the rooms are extremely comfortable.
MARIA DEJESUS
MARIA DEJESUS, 3-night trip
Verified
10/10 Exceptional
Sep 12, 2024
Really lovely hotel with wonderful staff. Truly relaxing and the restaurant is excellent. The staff at the front desk went above and beyond, always contactable and happy to organise anything and everything!
MISS DARIA V
MISS DARIA V, 4-night trip
Verified
10/10 Exceptional
Jan 26, 2025
This property is absolutely incredible. Amazing staff, amazing food, amazing rooms and a pristine beach with very comfortable loungers with plenty of shade. We’ve stayed in places all over the world and this is an absolutely top class boutique hotel.
Anthony
Anthony, 4-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Our experience during our stay was nothing short of amazing. The hotel staff were extremely friendly and easily accessible. The hotel room was very spacious and clean. The beach access and amenities make this hotel stay totally worth it.
Mateo
Mateo, 3-night trip
Verified
10/10 Exceptional
Jul 1, 2024
Absolutely loved my stay as usual. Service is amazing, food is delicious and the team is the best in the business.
Manuel
Manuel, 3-night trip
Verified
10/10 Exceptional
Feb 8, 2025
My husband and I stayed for a week and loved this property! The rooms were clean and very comfortable and our beach view superb! The staff were attentive and extremely helpful. They recommended many restaurants that were all fantastic!
Stefanie
Stefanie, 7-night trip
Verified
10/10 Exceptional
Mar 29, 2024
This hotel was beautiful. Loved the direct beach access and private pool. The staff was very friendly and provided great service.
Aliea
Aliea, 4-night trip
Verified
10/10 Exceptional
Jan 11, 2025
Excellent property and the staff are beyond excellent. Highly recommend. All the food is amazing at the hotel, specially the hamachi and mixed ceviche.
Carlos
Carlos, 4-night trip
Verified
10/10 Exceptional
Oct 3, 2024
Very friendly staff. Very good service, and clean. Best stay in Tulum!
Anisa
Anisa, 2-night trip
Verified
10/10 Exceptional
Dec 10, 2024
We had an amazing time at the property! The room was great, the food was amazing and the staff were so friendly and helpful. It was only a short walk from a lot of the main restaurants and shops. Highly recommend!
Kristen
Kristen, 3-night trip
Verified
10/10 Exceptional
Apr 15, 2025
This hotel was beautifully styled, impeccably upkept and managed, the staff was friendly and happy, and the food and drinks were delicious. 10/10 stay for us! I really cannot say enough good things about Ma'xanab other than I can't wait to go back!!