Hotels in Shanzu

"A most beautiful hotel and spa well named Serena Everything was top class and a further visit for us is planned Total relaxation with the most lovely staff ensuring your holiday is perfect "

"Room was clean with a beautiful sea view, there are 3 outdoor pools (1 which is adults only) Only one of the pools has a bar near by. There is a really nice look out bar which is nice to grab a drink at before you return to your room to get ready for the evening. Drinks are ok, pilsner beer is bottled and included on the AI package. The cocktails aren't anything special and the food is also ok. The hotel has a ship theme which is nice and it docks in different countries each day. The staff are really friendly and the Italian that is included in the AI package is also really nice. Overall I would stay here again "

"Everything was fabulous. The staff are so helpful and welcoming. Delicious fresh food. Clean, spacious room. Wonderful."

"The only thing I did not like was the buffet service for breakfast. They could serve the hot drinks and keep the food warmer. They can come bring the bill versus you going to pay. Lots of wasted time sitting doing nothing when they can be serving. Other than that front desk was quick, polite. Waiters at poolside could be more attentive. Overall impressed for price and location. Would stay again "

"Just perfect as always is. "

"The ocean was visible from my patio. I don't use spas."

"Paradise just beautiful "

"Nice with both fan and air conditioning. Both worked well. Did not see the ocean from my room but nice to have balcony (with garden view). Very beautiful gardens with funny monkeys jumping around. "

"The room was a suite, beautiful once. But withno maintenance it had deteriorated to an absurd amount, bathhroom cabinet doors almost falling off in your hands, dirty paint, tv has 4 channels 3 are football, hdmi ports removed, even the room number had missing numbers The pool is the best feature if you ignore the many missing tiles. Ordering food is easy mostly, thecwaut is ridiculous but when it comes it is delicious and fresh. Breakfast is just ok. Staff are friendly enough. But everything is worn. The bed was great comfortable. Had to plead to get a second swipe to keep the ac running when i went out ofvtge room. Cleaners turned up when they want. Even wake you to clean the room in the morning. It is way overpriced. Stay once only, not again"