Hotels in Leek

"Clean and helpful staff "

"Room clean and tidy and the hotel could not be more convenient for a morning flight "

"We booked a standard king room, but what they defined as a king room really just had a queen bed. When I quieted the front desk, I was told that in the standard rooms, the size of the bed was the one we received, even though it was clearly a good 40 cm less wide. Within 15 minutes of checking in, we received a call from Natalie at the front desk saying she had spoken to her colleague Nicu and that he was willing to upgrade us to what clearly was a king bed in a larger room at no extra cost. We took advantage of the generous offer. Clearly they did their best to make our stay an enjoyable one. "

"The self-service check-in process far too longwinded. Had to input all contact details even though the booking was made through Hotels.com. The text informing me of our room number didn’t materialise. A receptionist had to sort this out which negated the self-service check-in process. The “deluxe” double room was basic. The shower was the worst that we’ve ever had at an hotel. At maximum, the temperature was tepid at best. The shower was the overhead type (no flexible hose option) over the bath. A rather dated shower curtain was utilised, rather than a decent glass screen. The hotel was very convenient and the staff were polite. This is a basic hotel at best."

"Great would stay again"

" Superb breakfast. "

"Room was very clean and well equipped. All the staff were very friendly, the spa facilities were excellent and the breakfast was delicious "

"Had a small breakfast in the bar.The staff in the bar and the hotel in general were very polite and helpful."

"Small but comfortable and clean room. As it is historic and old building atmoaphere was incredible, but it wont have the new big windows in the room etc. But beautiful, comfortable stay"