Hotels in Surbiton

"Staff excellent"

"The room was very clean and everything stocked up well - thanks its lovely to be able to make coffee in your room. As a personal point of view it would be nice to be able to make two coffees per day rather than one - so four sachets rather than two. All staff were excellent and most helpful. Was most impressed with the room service, only took 15 minutes to reach my room. Check-in was quick and check-out very very quick. Breakfast was great - good variety of food and very relaxed - didn't feel pressured in any sense to leave my table and so was able to enjoy a second flat white - very important to me in the mornings. Thank you - would recommend the hotel to anyone."

"Fabulous hotel and amazing service! "

"My family and I had a great time at this hotel. They really went all out for the kids for Christmas including having a play room for the kids open until 8 pm! It’s a huge room! Speaking of, we had two rooms. One room was more modern than the other. One complaint is one room only had European outlets while the other had both. The rooms are a decent suze. We didn’t stay there much so it was fine. This hotel is located near to Vaux Hall which is with exploring itself. It takes about 20 minutes to walk to the London Eye/Big Ben. The best part though is the staff. Every single staff member, including those who brought us room service (which we ordered almost every day) was polite and friendly. Marc checked us in and was very friendly and helpful. We have stayed at Park Plaza Westminster before and that location is extremely close to the London eye (5 mins or so), but I think staff here is friendlier and it also feels less touristy. Great stay and we will be back! "

"Great food and service "

"L’hôtel est récent et très propre. Le personnel est agréable et serviable. La chambre dispose de toutes les commodités d’un +3 étoiles en France : mini-frigo, bouilloire, sèche-cheveux, clim/chauffage, télévision avec de nombreuses chaînes. Il manquerait juste des mouchoirs papiers et ce serait parfait. A noter aussi qu’il n’y a pas d’ascenseurs et les étages sont un peu raides. Par ailleurs, l’hôtel dispose d’une terrasse qui est nettoyée tous les jours. Enfin, il est situé proche d’une station de métro où passe la ligne Piccadily qui dessert les principaux endroits touristiques ainsi que la gare de King Cross St Pancras. Il y a aussi aux alentours pas mal de cafés, restaurants et supérettes. C’est vraiment une très bonne adresse ! "

"Clean room. Wonderful staff. Sona in the dining room was tremendous!"

"Close to airport. Clean. Convenient. Not a tonne of food options around but we are staying again. Easy parking. Nice and helpful staff. Comfortable beds "

"Absolutely beautiful stay, helpful staff, clean room, comfy stay, no complaints, i stayed there for 3 nights and was gutted to leave! "