Hotels in West Loop

"My friend was given a very small room and never got room service. Also, we want adjoining rooms, which they could not give us but put us on the same floor as far apart as was possible. I had requested the adjoining rooms with Expedia long before we arrived. Obviously, you have no clout with them. Bottom line. I would never stay there again."

"Hot water in my room did not work. Spoke with the fr front "

"Helpful staff, great location, adequate rooms!"

"pretty nice"

"Staff was amazing "

"Needs. Better water pressure "

"I only had one night but I liked the area, staff, the view... Only have one complaint my tub was a little dirty "

"Room was clean and well appointed. Breakfast buffet was amazing if a little chaotic because the hotel is large and serves many people who won’t miss breakfast bc it is really quite good for a hotel buffet breakfast. But the Wi-Fi was unsecure on my laptop and TV is either basic channels or connect with your own streaming services via their app. I encountered several rounds of tech difficulties, so flipped through bad TV and didn’t use the Wi-Fi. These are major drawbacks. But I was in town for work and not at the hotel much and otherwise the basics were great. One major complaint is the use of fragrance throughout the hotel which really exacerbates serious headaches for me. Please stop doing this. I probably won’t return for this reason alone"

"Nice place to lay your head "