6/10 Bueno
30 de agosto de 2025
The stay started rough, but happy to say the service staff did their best to try to make it better. There was a large event happening in the area of the hotel, this parking and access to the hotel was restricted by parking staff. The parking staff would not let me drive to the hotel, which was about a km away, also the parking staff were unkind and used foul language. I parked and walked to the hotel, they staff were less than impressed with the event parking staff. I walked back to my car and had a second run in with the parking staff. Eventually, getting thru the parking staff. The hotel staff held a parking spot for me which was so very kind. Also the hotel staff gave me access to their pantry (snack options available). This was wonderful as it was fully stocked and had plenty of bottled water. My stay was for two days and two nights. After the first night, I did need the room cleaned so I put the dnd sign on the door handle. When I return that night, the room had been cleaned. This was particularly unpleasant as I had not wanted anyone to enter the room for cleaning. Over all the staff were kind and tried be as helpful as possible, that is most appreciated!
Melissa
Melissa, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
