We loved our stay. It was a convenient location. It was very beneficial to be close to ferry, train and town. We had the luxury of a beautiful view and balcony. the place was very clean and the size was perfect. Would definitely recommend it. The only suggestions we have are: answer phone calls or voice mail, explain how to get off train and walk to residence (we had luggage and had to walk down and then up stairs), have at least 3 rolls of toilet paper, especially if we're paying to stay for more than 3 nights add a frying pan and pot holder. Otherwise, we loved our stay. We never met a staff member or had spoken to anyone. My phone broke and we did not have the code to get inside. I had written down the phone number and tried calling for help. Luckily our daughter is tech squad after sitting outside panicked for 20 minutes, she was able to het code number to enter from hotel.com