Does P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality offer free cancellation for a full refund?

Yes, P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

No, unfortunately, but there's discounted parking nearby.

Is airport shuttle service offered by P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Yes, an airport shuttle is available. The charge is EUR 30.00 per vehicle one way.

What are the check-in and check-out times at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Check-in start time: 3:00 PM; Check-in end time: 9 PM. There's a charge of EUR 35 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality, Naples: Hotel Reviews, Rooms & Prices

Q: Are pets allowed at P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality?

Yes, dogs are welcome. There's a charge of EUR 35 per pet, per night. Service animals are exempt from fees.

10/10 Exceptional

Aug 19, 2025

The room was spacious and clean to a high standard. The balcony was very pleasant- very wide and sunny with a good view over the harbour and surrounding area.

Karen, 1-night trip

10/10 Exceptional

Jun 26, 2025

hi the property was fantastic very easy instructions aye had the room with jet tub what was a good option whilst out on the feet all day

paul, 3-night trip

2/10 Poor

Sep 24, 2025

Misleading ad and horrible service, dirty room

Adress in the ad is not the same as the hotel, dirty room and service that seemed like they wanted to argue. Still haven’t gotten back my deposit after 14 days, havent heard from them. Will never book here again

Vilde, 2-night trip

6/10 Good

May 22, 2025

Room was nice. Check-in is a inconvenient process.

Rebekah, 1-night trip

2/10 Poor

Jun 19, 2025

Had to walk

Hunter, 2-night trip

10/10 Exceptional

Feb 28, 2023

Nice hotel near everything and staff were always helpful

Arletta, 3-night trip

2/10 Poor

Sep 12, 2025

There was no hotel. They want 300€ for a pre paid

It was a disaster. There was no hotel. Just an office where they wanted 300€ more. Flag. They only took cash. This is for a previously paid in full hotel room. They would not disclose where the hotel was until you paid. There is no telling where i would have been sent. Probably a dump hostel instead of the 3☆ hotel I paid for. It was almost 21:00, in the slums of Napoli, I had luggage and no where to go. Back to the train station to Caserta. A beautiful place. That whole affair was a scam. Stay clear, I was not the only one. There were several of us in that boat. Scam.

James, 3-night trip

8/10 Very good

Jul 15, 2025

For a new traveller, using the QR code to check in and having to check in at a different address to the venue was a bit of a challenge. I couldn't find the check in address to check out and the process was a bit daunting. There were many people who were unaware of the requirement to provide a EU200 security deposit that would not be refunded until two weeks after checking out and were upset about the rule.

Tracy, 2-night trip

4/10 Fair

Jul 9, 2025

I didn't read the other reviews closely, and I thought they were simply describing a cheap hotel. This was far worse. The policies of this hotel are scam-adjacent, and everyone I met who was staying there was very unhappy with their treatment. They refused to give me the room I booked (different address and different amenities)

Michael, 4-night trip

8/10 Very good

Mar 25, 2025

I give this hotel room a mixed review. Overall, I think it was about a 7/10. For a simple room and price range it was not too bad.

Francis, 7-night trip

2/10 Poor

Jun 17, 2025

The check in is very far away from the actual lodging place, not to mention check in people were extremely rude. The place wasn't clean and they wouldn't give back deposit for some reason. Felt like scam.

Yoo Jin, 1-night trip

2/10 Poor

May 15, 2025

I took the following notes: Cons: They come in without knocking No hand soap Hard bed No warm water Lots of mosquitoes Annoying flickering light Pros: Clean Really good blinds. Kept all the light out.

2-night trip

6/10 Good

Jun 30, 2024

We had a pretty good stay. Good location and really nice with the AC. Downside is that the reception is far from the rooms and that they charge you pretty much for the cleaning and then some cost for the booking site so look that up before booking. Overall it was a good stay!

3-night trip

4/10 Fair

May 25, 2024

The room was clean and tidy . However, there was a strong smell of sewage inside the room , which made it unbearable to sleep in during night .

Mary, 1-night trip

10/10 Exceptional

Jul 7, 2022

Perfect location, good service and cheap

First and formost, the service is amazing at this hotel. Also, you can't get a hotel this good and cheap in such a great location with walking distance to both Centro Storico and Quartieri Spagnoli. The rooms are slightly above okay, but it is as said, cheap, so nothing negative about that, you get what you pay for and nothing is bad. Just don't expect a luxary hotel. I would stay here again!

8-night trip

4/10 Fair

May 25, 2024

Disappointing

If you are looking for the human touch, dont go here and be ready to walk from one place to the other. The bed was uncomfortable, but the room and towels were clean.

MF, 2-night trip

2/10 Poor

Nov 4, 2024

scam

Nils, 1-night trip

2/10 Poor

May 20, 2024

Horrible check in and navigation services. Hard to get to. Room smelled like new paint and was not properly ventilated. No security no peephole

4/10 Fair

Sep 24, 2022

Avoid

Awful customer service, check in woman is so rude. Plus they charge you €4 to hold a suitcase and €5 for a cleaning fee. Trying to charge for every little thing they can. Oh and they want this in cash.

Victoria, 1-night trip

4/10 Fair

Aug 6, 2022

Wouldnt say its a hotel

Booking expecting 3 stars, on arrival at the reception was surprised that it is 4 stars and then disappointed when you actually get into the room which is more like 2 stars. The reception staff was lovely and the actual hotel(?) is on one floor of a seaparate building. What disappointed me was the room is literally bare minimum (dont even have kettle or cups for tea and coffee) and the shower door was falling apart. It also change towels every 3 days. Good side is its quite close to city centre and good resturants around as well as a working air con and fridge.

4-night trip

2/10 Poor

Jun 13, 2023

Terrible customer service. We extended for one night and they made us check out then check in again. Leave for 5 hours and charged us to leave our luggage. And wanted to charge us more to move to the other room before 3pm. This place does not know what customer services is. Would never stay in any of their properties.

Jose, 1-night trip

2/10 Poor

Jun 2, 2024

Traveler, Beware!

Be warned: This hotel is not located at the address it claims. If you get there, they direct you to the "annex location" which you need a code to enter. They don't give you the code, and when you text them, they want to send you to a THIRD location. All of this in busy, downtown Napoli where driving is difficult. The locations are half a mile apart, so walking isn't a good option either. The people who run the restaurant next to the second location said that they are the only hotel in Napoli who behaves like this. We ended up just giving up and leaving town because the third location was just to get information for the second location, and we'd had enough. Now the hotel won't refund the room we never even got to see!

Elysabeth, 1-night trip

2/10 Poor

May 18, 2023

First of all this is not strictly a hotel but more of a room rental. The room I was given looked very different from the brilliant pictures on the website. Furniture is basic - to say the least - and half busted but was was worst was the walls. All walls were unbelievably dirty, covered in stains and even a footprint of a boot. When I went to the reception (which is located in a separate building) to complain about my room condition I was received with indifference and arrogance like: "It is what it is, take it or leave it" All of this nasty service for a quite expensive price which let me think of a luxury hotel. The most disappointing experience in my life

Sandro, 3-night trip

2/10 Poor

Jan 12, 2024

Terrible service

First of all, the reception is not in the same building, ok, i had to read the small text . Second, there were 3 ladies at reception, they let us do the check-in on tablet, which didnt work. Then we had to wait for like 30 minutes until they finally did all the work needed, with faces lime we were burden. They took 5€ for cleaning, i had seen many rooms, however this wasnt clean at all. And there were some bugs in bathroom, i didnt take a picture of. I wouldnt recommend this experience from the begining until the end. At he end they took the deposit from our card. I dont know why, hopefully i would get the answer tommorow. I would recommend to hire new staff - at reception and also to clean.

Slavka, 2-night trip

2/10 Poor

Jul 23, 2024

DO NOT BOOK WITH THIS COMPANY! SCAM ALERT! I checked out May 28th, and it is now July 23rd. I have not received my deposit back. I messaged the company directly prior to even staying at the hotel. Unfortunately, I had no other choice but to stay as I had already reserved the room. The company responded to my concern by blaming me for booking with them. They didn’t care about who received their deposits or not, and they could not answer why they need to hold deposits for so long after guests have checked out. They even referred to customers as greedy because they could book the hotel cheaply. This leads me to believe that the deposit is intentionally treated as additonal income for them. This company does not return your $200 security deposit. They also make it their policy to intentionally hold your deposit for 15 to 30 working days. Why would a company need to hold your deposit that long? Most likely, this is the time needed for you to not to be able to dispute the charge with the bank. If you have not received your deposit, please email me at simplifyacct@gmail.com. I will be pursuing a complaint.

Britney, 5-night trip

P.C. Boutique H. Napoli Centro by ClaPa Group Dislocated Hospitality

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Standard Double Room

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Superior Double Room

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Deluxe Double Room, 1 King Bed, Balcony

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Junior Suite, 1 King Bed, Balcony

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Superior Double Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)

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Superior Room, Annex Building (Vico Giardinetto 84)

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Superior Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Classic Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Deluxe Room, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Suite, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Junior Suite, 1 Bedroom, City View, Annex Building (P.za Dante,Vico Carceri San Felice 13)

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Deluxe Room, Annex Building (Corso Umberto I, 311)

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Family Room, Annex Building (Corso Umberto I, 311)

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Exclusive Suite, Annex Building (Corso Umberto I, 311)

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Deluxe Double Room, City View, Annex Building (Piazza Mercato, 45)

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Standard Room, Annex Building (Piazza Mercato, 45)

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Studio Suite, Hot Tub, Annex Building (Piazza Mercato, 45)

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Classic Room, Annex Building (Classic Room (Corso Umberto 311)

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Double room sea view

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Double room lateral sea view

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Deluxe Room - Annex Building - VIA DEPRETIS 88

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Economy Triple Room, Annex Building- Via Del Chiostro 25

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Double room deluxe city view vico freddo

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City Room, 1 Bedroom, City View, Annex Building (Vico Giardinetto 84)