I don't understand how this place has 9.0 stars. No one at the desk at 9:13 pm arrival, key left in a mailbox. The listing on hotels.com lists that they are pet friendly and mentions a very specific pet policy. Every single door at the facility has a sign that says no pets. The door is locked with a simple bedroom lock and there is a three inch gap between the floor and the bottom of the door. The bed was lumpy and they left a third of a roll of toilet paper with no back up. I had to go out to the car and check on our poor dog at 4 am and to get TP. There was a random staff member sitting at a table in the "lodge" who asked what room I was in without identifying themselves as an employee. No offer of assistance, no greeting just "would you mind telling me what room you're in" at 425 am. If you want to feel secure and safe, do not stay here. If you want to be lied to about a pet policy, you want a bedroom door between you and strangers, and you want a poorly stocked room, then go ahead and book yourself a room here.