The room was as advertised however the chairs at the table in the room were about 3/4 scale so we’re unusable. None of the door badge readers worked, so doors were all open all the time. Getting access to the indoor pool was at the whim of the desk workers. Oh did you need a towel for the pool or your room? Good luck. Our room for 6 had 2 towels. Pool towels were hard to get outside of the water park.
Speaking of water park, I’ve seen cleaner bathrooms at week long music festivals. They were absolutely DISGUSTING. The actual water park was ok, but the “life guards” were on their phones or bust caping at the top of the waterslides.
As for cleanliness, they own vacuums but the staff clearly wasn’t trained on how to use them. There was trash all the way down our hallway. Adjacent rooms trash sat in the hallway uncollected for days.
The front desk staff tried their hardest to be helpful but they knew that it was a losing battle. At least all the lamps were unplugged, the clock radio didn’t work and dialing “Front desk” didn’t go anywhere so there’s that. Total and abject failure. Oh and did I mention that the single working elevators safety inspection expired more than a year ago?
If you want to have a laughably bad stay at a water park, give this place a try.