Located near Quinta Avenida, Hotel52 offers a vibrant retreat with a swim-up bar and coffee shop. Indulge in spa services like massages or lounge by the outdoor pool. With free WiFi, bike rentals, and helpful multilingual staff, this hotel is perfect for unwinding.
Calle 52 entre 5a y 10a, Colonia Centro, Playa del Carmen, QROO, 77710
What's nearby
Mamitas Beach - 6 min walk - 0.6 km
Guadalupe Church - 10 min walk - 0.9 km
Playa del Carmen Main Beach - 11 min walk - 1.0 km
Quinta Avenida - 13 min walk - 1.1 km
Punta Esmeralda Beach - 7 min drive - 2.5 km
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Tulum Intl. Airport (TQO) - 97 min drive
Cozumel Intl. Airport (CZM) - 12.4 miles/19.9 km
Airport shuttle (surcharge)
Restaurants
Crisol - 3 min walk
San Lucho Mezcaleria - 4 min walk
Ceviche Corazon - 2 min walk
Pizza Italia - 4 min walk
Quinta Parilla - 3 min walk
About this property
Hotel52
Hotel52 offers a great location, putting you within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Also, Mamitas Beach and Playacar Beach are just a 5-minute drive away. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
83 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Onsite parking available only on request
Free covered onsite self parking
Wheelchair-accessible parking on site
Onsite parking limited
Onsite parking includes off-street options
DONE
Transfers
Airport shuttle*
DONE
Other information
Smoke-free property
No alcohol served onsite
Property amenities
Food and drink
Swim-up bar
Coffee shop
Traveling with children
Children stay free (see details)
What to do
Beach nearby
Windsurfing nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Bicycle rentals
Pool loungers
Facilities
2 buildings/towers
Built in 2016
An outdoor pool
Spa services
Reception hall
Beaux Arts architecture
Accessibility
Elevator
Wheelchair-accessible parking
Room amenities
Be entertained
42-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Iron/ironing board
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Refundable deposits
Cash deposit: MXN 1000 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Cleaning fee: MXN 30 per accommodation, per night
Optional extras
Airport shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Guests must contact this property in advance to reserve onsite parking
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the swimming pool without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
HOTEL52 Hotel Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel
HOTEL52 Playa del Carmen
HOTEL52 Hotel Playa del Carmen
Frequently asked questions
Does Hotel52 offer free cancellation for a full refund?
Yes, Hotel52 does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel52?
Yes, there's an outdoor pool.
Are pets allowed at Hotel52?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel52?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Hotel52?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel52?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in is available.
Is there an onsite casino at Hotel52?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Hotel52 and nearby?
Have fun during the warmer months with activities nearby such as windsurfing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services.
What's the area around Hotel52 like?
Hotel52 is a short 11-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach.
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Reviews
Hotel52 Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.6
Staff & service
8.0
Property conditions & facilities
Guest review summary
What guests liked
The rooftop pool and pool area were beautiful and clean, offering a lovely spot to relax. (6 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Bathroom
Bed
Location
Lobby
Beach
Rooftops
Refrigerator
Reviews
Verified
10/10 Exceptional
Feb 27, 2026
safe clean and friendly staff
john
john, 2-night trip
Verified
10/10 Exceptional
Feb 27, 2026
friendly staff
john
john, 6-night trip
Verified
8/10 Very good
Jan 20, 2026
Easy check-in. Slight mix-up with our first room - it was already occupied by someone. Front desk resolved quickly. Room was basic and met our needs.
Carol
Carol, 1-night trip
Verified
6/10 Good
Feb 5, 2026
The room was adequate for what I paid. Lots of concrete, little charm, no kettle to boil water, inconsistent hot water supply, no drinking water supplied as advertised on Expedia. Most staff seemed disinterested. Nice pool area. I liked the location slightly away from the really touristy section. Didn’t try the breakfast. Little changes would have made this much better!
Robert
Robert, 7-night trip
Verified
8/10 Very good
Jan 8, 2025
Great location, great staff, air conditioned, comfortable bed
Tyler
Tyler, 2-night trip
Verified
8/10 Very good
Dec 2, 2025
For the price and location it was great. The staff was quiet but friendly when approached. The building is concrete and a bit older but very well kept. Like older buildings I stayed in in Spain and England it has an older smell but no mold or mildew.
The breakfast was delicious. The rooftop pool and restaurant was beautiful. Very handy to 5th ave and local public beach. Yes I would stay here again. Only thing to know is there is no bottled water in the room.
Brenda
Brenda, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2024
Great location, clean and well maintained rooms, friendly staff, spacious and well designed rooms
Keshava
Keshava, 3-night trip
Verified
8/10 Very good
Jul 4, 2025
its close to 5th avenue so you can just walk everywhere. lots of shopping and dining options
Nithin
Nithin, 6-night trip
Verified
8/10 Very good
Apr 5, 2025
It is very basic, but the bed is great, room is quiet and the rooftop area very nice!
Frank
Frank, 1-night trip
Verified
8/10 Very good
Jan 22, 2025
Service was nice and staff was really nice
Anis
Anis, 1-night trip
Verified
10/10 Exceptional
Apr 20, 2025
We had a great 2-night stay at Hotel 52. Traveled with teen and pre-teen. Breakfast and pool on the roof was lovely.
Jessica
Jessica, 2-night trip
Verified
10/10 Exceptional
Apr 22, 2025
Nice !!!
Good place to stay, with on site bike rental. Everything was clean and the service was good and helpful
Rock
Rock, 4-night trip
Verified
10/10 Exceptional
Feb 16, 2025
I really like this property and then everything you needed a rooftop pool restaurant for breakfast and simple but well equipped bedrooms. The beds were very comfortable in the lemons were very nice
Jose Raul Sixto
Jose Raul Sixto, 7-night trip
Verified
10/10 Exceptional
Feb 25, 2025
Staff was super helpful with everything! Rooms and beds are great! Loved the location. Everything was walking distance
Ryan
Ryan, 8-night trip
Verified
10/10 Exceptional
Feb 10, 2024
It was my 3rd stay there. The staff is always helpful and location is perfect.
LUCIE
LUCIE, 9-night trip
Verified
10/10 Exceptional
Jun 10, 2025
Clean and cold.
Marian Moreno
Marian Moreno, 5-night trip
Verified
10/10 Exceptional
Feb 14, 2025
Easy and fast check in with the upset hospitality.
Maria Guadalupe Mulgado
Maria Guadalupe Mulgado, 7-night trip
Verified
10/10 Exceptional
Jan 8, 2025
Quaint little posada
Nice, well maintained little hotel in central PDC. Every thing is walkable.
Excellent wi-fi, difficult to find in central area. Friendly staff.
Brian
Brian, 3-night trip
Verified
6/10 Good
Jan 22, 2026
We booked this last minute to be closer to the airport for an early flight. For one night and the price it was ok, but definitely not for more although the location was good. Room had a damp smell, it improved once we opened the window. Breakfast had limited options and very slow service since it was a team of two (the young lady who did all the front line work like taking the order, waitress and bus the tables and then the chef). Only drink options were coffee and orange juice. I asked if I could just get a cup of hot water since I bring my own tea bags for this type of situation and the response was yes, but I’d have to pay extra. I could tell the girl was embarrassed to have to charge for water. It was over 30 minutes before we got our food, which was fruit, scrambled eggs and toast. i am glad we were one of the first to head over for breakfast because by the time we were done all the tables were taken so it would have probably been over an hour at that point.
Rosa
Rosa, 1-night trip
Verified
10/10 Exceptional
Aug 20, 2023
It is very quiet, the workers are all very friendly, you can walk to the beach, 5th avenue, many options for breakfast, lunch and dinner in the surroundings, the pool located on the roof with very nice views
Edy
Edy, 7-night trip
Verified
10/10 Exceptional
Jan 28, 2024
Second stayed in H52. The staff is friendly and helpful.
LUCIE
LUCIE, 14-night trip
Verified
10/10 Exceptional
Dec 29, 2023
This was an awesome stay! Nice staff, nice vibe and walkdistance from nice places to eat and nice beach! Amazing! I hope i'll be back soon!
Gelika
Gelika, 10-night trip
Verified
10/10 Exceptional
Feb 13, 2025
Beautiful Rooftop Patio and Pool
Hotel 52 was a great choice for a basic room, close to everything with a beautiful rooftop pool and patio. I will be back.
William
William, 3-night trip
Verified
6/10 Good
Mar 11, 2025
The staff were friendly and helpful. A fridge in the room would have been nice.
The pool area was nice, seating was limited due to the amount of bird poop on the chairs
Sabrina
Sabrina, 5-night trip
Verified
8/10 Very good
May 2, 2024
Nice Hotel
We stayed at this hotel just one night before we went to our resort the next day. It was a clean, basic room. Quiet, and located close to many bars, restaurants and local markets.