6/10 Good
Jul 19, 2023
It was extremely difficult to check out. They do not have the facilities for customers to use a credit card. The girl at the front desk is nice but she is over worked; she cooks, cleans, wait tables and acts as thr receptionist too. The room was not ready at 3:30. The owner does not have much understanding about working with Expedia.com. He spoke to me rudely on phone and I do not think he and his staff are properly trained in hotel buisness. It was a mess at the checkout time and they insisted that I pay cash although I had booked the place using my credit card.
Dhammika
Dhammika, 1-night family trip
Verified Expedia guest review