In the heart of Cartagena Walled City, Hotel Casa Baluarte offers a tranquil retreat with continental breakfast and soothing spa services. Relax on the sun-kissed terrace or treat yourself to a snack at the bar/deli while staying connected with WiFi.
Calle Media Luna No. 10-81, Cartagena, Bolivar, 130001
What's nearby
Plaza de la Trinidad - 3 min walk - 0.3 km
Cartagena de Indias Convention Center - 6 min walk - 0.6 km
Clock Tower - 6 min walk - 0.6 km
Walls of Cartagena - 8 min walk - 0.7 km
San Felipe de Barajas Castle - 8 min walk - 0.7 km
Getting around
Rafael Nunez Intl. Airport (CTG) - 14 min drive
Airport shuttle
Restaurants
El Cabildo Gastromar - 2 min walk
Beer Lovers Tap Room - 2 min walk
Libertario Coffee Co. & Roasters - 1 min walk
Colombitalia - 1 min walk
Celele - 1 min walk
About this property
Hotel Casa Baluarte
Hotel Casa Baluarte is just 3.4 mi (5.5 km) from the airport and offers a shuttle. You can indulge in massages or facials. Other highlights include a snack bar/deli and a terrace.
At a glance
DONE
Hotel size
20 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Parents must have child's birth certificate and photo ID*
No cribs (infant beds)
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Property amenities
Food and drink
Free continental breakfast each morning 7 AM–10 AM
Snack bar/deli
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Terrace
Television in common areas
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer (on request)
Towels
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Administrative fee: COP 4000 per person, per night
Children & extra beds
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Also known as
Hotel Casa Baluarte Cartagena
Casa Baluarte Cartagena
Casa Baluarte
Hostal Baluarte Hotel Cartagena
Hotel Casa Baluarte Hotel
Hotel Casa Baluarte Cartagena
Hotel Casa Baluarte Hotel Cartagena
Frequently asked questions
Does Hotel Casa Baluarte offer free cancellation for a full refund?
Yes, Hotel Casa Baluarte does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa Baluarte?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Casa Baluarte?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Casa Baluarte?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Casa Baluarte?
No, this hotel doesn't have a casino, but Rio Cartagena Casino (7-min drive) is nearby.
What's the area around Hotel Casa Baluarte like?
Hotel Casa Baluarte is a short 6-minute walk from Cartagena de Indias Convention Center and 8 minutes' walk from Clock Tower.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Hotel Casa Baluarte Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.8
Location
8.6
Staff & service
8.0
Property conditions & facilities
Popular mentions
Service staff
Breakfast
Room
Location
Booking
Taxi
Reviews
Verified
10/10 Exceptional
Sep 8, 2022
Great staff!
Alphonso James
Alphonso James, 6-night trip
Verified
10/10 Exceptional
Nov 18, 2022
Located in Getsemaní, an incredible area in Cartagena. Everything was wonderful
Martin
Martin, 6-night trip
Verified
6/10 Good
Jun 29, 2022
This property is located in a Central area and very walkable. The staff is great and friendly. The property is super clean and great for a Solo Traveler.There was no hot water for a good shower. So I took cold showers for 5 days. My toilet was clogged almost daily. The rooms are very very small.
Rhonda
Rhonda, 6-night trip
Verified
2/10 Poor
Aug 29, 2022
Terrible booked through Expedia app and property stated that they did not find a reservation with my name after showing them the email.
Associate was not helpful nor tried to assist with getting a manager to look for reservation.
Enrique
Enrique, 1-night trip
Verified
10/10 Exceptional
Nov 28, 2022
Excelente
Alberto
Verified
10/10 Exceptional
Sep 20, 2022
En general muy buenonsolo el detalle debla ducha con agua caliente
Jose
Jose, 2-night trip
Verified
8/10 Very good
Sep 3, 2022
En general el hotel esta muy bien. El desayuno demorado y las sabanas no me.olian bien, pero el resto limpio
Verified traveler
3-night trip
Verified
8/10 Very good
Aug 17, 2022
Hotel comodo y bien ubicado
Hotel muy bien ubicado, comodo y con buen servicio
Andres
Andres, 3-night trip
Verified
2/10 Poor
Aug 4, 2022
No nos gustó, la habitación no es lo que prometen en las fotos, huele mucho a humedad.
Luis Angel
Luis Angel, 3-night trip
Verified
10/10 Exceptional
Jul 27, 2022
El lugar es único y se siente parte de Cartagena y lo que deberían de mejorar es que la bañera tenga agua caliente ya que sale super fría
Enrique
Enrique, 4-night trip
Verified
2/10 Poor
May 30, 2022
Don’t waste your money.
Toriano Eric
Toriano Eric, 1-night trip
Verified
10/10 Exceptional
Apr 29, 2022
I enjoyed the stay here, it was clean, I felt safe because there is always someone at the door. The hotel staff were all friendly and helpful when we asked for help. I loved that the location of this establishment was neither too close where it was noisy nor too far from all the fun in Cartagena.
Maritza
Maritza, 5-night trip
Verified
10/10 Exceptional
Apr 26, 2022
The staffs are very friendly and helpful.
Jose
Jose, 3-night trip
Verified
4/10 Fair
Apr 10, 2022
Be aware
I paid for dual occupancy and when my girlfriend showed up they charge me $100,000 pesos extra. I had occupancy for two and breakfast for two on my reservation, but they still demanded more. They were very unwilling to work it out with me an compromise. It also too over an hour to talk to them about this. Employees were moving through the hotel very early in the morning talking with regular level voice from 6:00am on, moving ladders, slamming doors, moving buckets, etc. the hotel is very tight quarters with a small hallway in between rooms. Staff shouldn’t be working in the room areas until at least after 8:00-8:30am
John
John, 1-night trip
Verified
6/10 Good
Apr 4, 2022
Thinks is a lovely property filled with wonderful art. This staff spoke no English and could not even understand google translate. My Room was about closet size and had to work at getting my suitcase in. The biggest problem was they do not provide hot water. This was not a cheap property on your site! I moved to a great hotel nearby for less money and they have great customer service, very nice rooms, pool, great breakfast and hot water. I think Columbia is not a good place to use Expedia. It is 3-4x local pricing. How can you list hotel with no hot water?
Patricia
Patricia, 2-night trip
Verified
4/10 Fair
Mar 31, 2022
The room was very small on the 1st floor. Very basic. I felt that it was very overpriced. I’m in Bogata now at the Hyatt Place where my bed would fill the whole room at hotel Casa Balaure.
Plus Im paying less. I felt this was $45 range room.
Maybe other floor rooms were bigger.
Verified traveler
1-night trip
Verified
2/10 Poor
Mar 29, 2022
Pas de fenêtre endroit non sécuritaire
Rue malsaine endroit à déconseillé
On est pas content On a changé d’endroit après une journée
On aimerait un remboursement de 3 nuits
Merci
Jacques
Jacques, 3-night trip
Verified
10/10 Exceptional
Mar 27, 2022
Excelente
Luis
Luis, 1-night trip
Verified
4/10 Fair
Mar 10, 2022
Forfærdeligt ophold
Vi havde bestilt to værelser til ophold i en uges tid.
Vi blev mødt af en receptionist der intet engelsk kunne overhovedet, hvilket var tilfældigt ved samtlige medarbejdere på stedet.
Værelserne har absolut ingen lyd-isolering. Man kan høre alting. Forfærdelig oplevelse. Det ene værelse lå skråt overfor receptionen, her kunne man høre støj fra både gaden, receptionen, værelserne ved siden af og medarbejdernes færden.
Helt igennem forfærdeligt.
Der blev anmodet om at bytte værelse grundet generne. Men receptionisten (kvinde) gjorde intet for, at imødekomme ens ønske. Som dagene gik blev hun mere og mere ligeglad med en som gæst, og man blev mødt af en følelse af, at man var uvelkommen der.
Det ene værelse var utroligt smalt, ingen plads til sine ting og havde ingen udluftning, så der var fugtigt konstant. Det andet værelse havde spindelvæv og myre på værelset, samt dårlig internetforbindelse hele ugen.
Gældende for begge værelser var ligeledes, at der intet varmt vand var. Dårlig oplevelse at man dårligt kan gå i bad.
Morgenmaden var som sådan okay. Ingen buffet men bestilling. Dog med begrænsning på, så er man sulten må man selv ud og købe mere.
Rengøringspersonalet larmer uhæmmet fra kl 5 30 af, og gør intet for at give gæster en god oplevelse.
Eneste positive ved hotellet er beliggenheden m.h.t. gåafstand til diverse ting, og tagterassen
Overall er det, det dårligste ophold jeg har haft i 20 år. Anbefaler overhovedet ikke. Vælg et andet sted.
Martin
Martin, 8-night trip
Verified
10/10 Exceptional
Mar 10, 2022
Excelente!!
El hotel es muy lindo, tiene muy buena ubicación, está cerca a todo, el personal de recepción, de limpieza y de cocina fueron muy amables. Nuestra habitación siempre estuvo muy limpia y lo más importante!!! tiene aire acondicionado.
Isabel hidalgo Valencia
Isabel hidalgo Valencia, 3-night trip
Verified
6/10 Good
Mar 8, 2022
Me gusto la ubicación y el desayuno era muy rico , el personal muy amable . Pero la habitación era terrible muy incómoda mínima ! Me costaba hasta caminar, no tenía agua caliente y encima tenían un solo secador de pelo para todo el hotel . Costaba dormir porque se escuchaba demasiado ruido
María
María, 5-night trip
Verified
10/10 Exceptional
Feb 28, 2022
Es una casona
Me encantó el hotel, lamentablemente su ubicación no fue de mi agrado pero el hotel hermoso, instalaciones hermosas, desayunos exquisitos.
Te puedes hacer masajes y la sra. Que los hace es excelente en su trabajo
claudia
claudia, 4-night trip
Verified
4/10 Fair
Feb 26, 2022
Non c'e acqua calda, phon, cassa di sicurezza. La mia camera era bella ma molto rumorosa
ettore
ettore, 4-night trip
Verified
10/10 Exceptional
Feb 13, 2022
The staff was very nice and very helpful. The breakfast was very good and complete. The hotel was nice and comfortable. The location is excellent!
SHEILA
SHEILA, 7-night trip
Verified
6/10 Good
Jan 14, 2022
Extremely small room, I asked for another room
but there were not available. I asked for an iron, but it doesn’t have available. I asked for Splenda or another sweetener and same problem, they doesn’t have it.