I had to book this hotel at the last minute after another hotel I had originally booked for a longer stay let me down due to the poor quality of the room. As a result, I arrived here quite late, just before midnight, but from the moment I checked in, I was pleasantly surprised.
The member of staff on reception was excellent—extremely polite, helpful and welcoming. He took the time to ask how we were and made a real effort to make us feel comfortable despite our late arrival. I asked if he could show us to the room, and we had a pleasant conversation along the way. He was also very welcoming towards my child, which made a real difference to the overall experience. Unfortunately, I can’t remember his name, but he definitely deserves a special mention.
Earlier that evening, he had also helped me with parking, explaining where I could park nearby on the street, particularly as the following day was a Saturday. His guidance was very helpful, and parking turned out to be absolutely fine.
The room itself was spacious and had two separate bedrooms, which worked perfectly for us. It was very clean and, while fairly basic, it was exactly what we expected based on what we had booked. We were comfortable and had a really good night’s sleep.
There was no air conditioning, but this was something I already knew before booking. A fan was provided, and in the end, this was perfectly adequate.
Breakfast the following morning was also very good, with a good range of options available.