119, Jalan Sulaiman, Bandar, Chukai, Terengganu, 24000
What's nearby
Central Point Kemaman Mall - 6 min walk - 0.5 km
Sultan Ahmad Mosque - 12 min walk - 1.0 km
Cherating Turtle Sanctuary - 16 min drive - 14.3 km
Pantai Cherating - 16 min drive - 12.1 km
Cherating Beach - 21 min drive - 16.3 km
Restaurants
Pasar Besar Chukai - 4 min walk
Kedai Kopi Klasik - 3 min walk
Ayoh Kopi - 6 min walk
Restoran Tong Juan - 6 min walk
Kedai Kopi Kemaman - 3 min walk
About this property
First Residence Hotel
When visiting Chukai, First Residence Hotel is a great choice to consider.
Languages
Chinese (Mandarin), English, Malay
At a glance
Hotel size
99 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Facilities
1 building/tower
Television in common areas
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board (on request)
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Refundable deposits
Cash deposit: MYR 50.00 per day
Policies
This property accepts credit cards.
Also known as
First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai
Frequently asked questions
Does First Residence Hotel offer free cancellation for a full refund?
Yes, First Residence Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at First Residence Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at First Residence Hotel?
Sorry, there's no onsite parking at First Residence Hotel.
What are the check-in and check-out times at First Residence Hotel?
Check-in start time: 2 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Are there restaurants at or near First Residence Hotel?
Yes, there's an onsite restaurant.
What's the area around First Residence Hotel like?
First Residence Hotel is in the heart of Chukai, a short 6-minute walk from Central Point Kemaman Mall and 12 minutes' walk from Sultan Ahmad Mosque.
First Residence Hotel Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
6.6/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Poor
May 7, 2022
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
Muhammad Asyraf
Muhammad Asyraf, 2-night family trip
Verified Expedia guest review
6/10 Good
Feb 1, 2020
Nothing interesting.
Verified traveler
3-night family trip
Verified Expedia guest review
4/10 Fair
Dec 14, 2019
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Verified traveler
4-night business trip
Verified Expedia guest review
4/10 Fair
Nov 26, 2019
Musty hallway and room
The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Verified traveler
2-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Nov 15, 2019
Verified traveler
2-night trip
Verified Expedia guest review
6/10 Good
Nov 1, 2019
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.
Verified traveler
1-night family trip
Verified Expedia guest review
4/10 Fair
Oct 13, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2019
Super fast wifi
Tuk
Tuk, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2019
Love the Pool!
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 27, 2019
Just ok & all right
Ahmad
Ahmad, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Feb 20, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Feb 14, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Feb 8, 2019
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Nov 30, 2018
Nor Aman
Nor Aman, 2-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 10, 2018
Verified traveler
2-night trip
Verified Expedia guest review
2/10 Poor
Oct 10, 2018
Poor hotel
With a broken bathroom’s door, a spoilt shower holder, loose shower and smelly room.
Sog
Sog, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 5, 2018
Kuk Chian
Kuk Chian, 2-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Sep 26, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2018
Izety
Izety, 1-night family trip
Verified Hoteles.com guest review
4/10 Fair
Aug 21, 2018
Dirty and with strong smoking smell
Verified traveler
1-night romance trip
Verified Hoteles.com guest review
8/10 Very Good
Aug 20, 2018
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 3, 2018
awesome place
Nice place.. Spacious..clean..easy access to many shops,restaurant and banks.. Walking distance..
Nurhafizah
Verified Hoteles.com guest review
6/10 Good
Jan 21, 2018
Convenient town hotel
Simple, new and clean. Conveniently located in the town center. However the room, without windows, was a bit claustrophobic.
Alfred
Alfred, 1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Dec 13, 2017
Verified traveler
1-night business trip
Verified Hoteles.com guest review
8/10 Very Good
Oct 7, 2017
Affordable good stay and nice hotel.
Good location and easy to chill out... Overall the hotel service was good and assistance from reception are welcoming.