6/10
I arrived obviously at a busy time. 4 waiting to check in when I arrived and four more after me. One staff member doing check ins and was having technical difficulties with equipment. He really did his best not his fault but why was he on his own at a busy time. Surely the hotel knows its peak hours and should staff accordingly.
Hotel itself feels grubby and tired. Drained chairs by lifts etc.
Restaurant and bar staff in particular excellent.
James
Viaje de negocios de 1 noche