I want to briefly mention a situation during my stay that really disturbed me. I still can’t get over the shock of the cleaning staff entering my room without permission at 11:57, even though the checkout time was 12:00. I was already packed and about to leave, but since I still had 3 minutes, I wanted to make a phone call before heading out. However, at 11:52 the cleaning staff suddenly came into my room and told me to leave because “your checkout time has come,” using a tone and attitude that were extremely unpleasant. Even though I told her I was leaving, she didn’t respond and walked out of the room—only to barge in again 4 minutes later, this time shouting “just get out” in an even harsher tone.
What concerns me most is the clear lack of security. If a cleaning staff member can enter the room without knocking or permission while I’m inside, I worry about who might enter when I’m not there. This makes the hotel feel unsafe, and I strongly advise not leaving any valuables in the room.
Additionally, the cleanliness throughout my stay was very poor. Half-used items from previous guests were still in the fridge, the kettle was very dirty, and I don’t even want to mention the state of the bathroom. I have no idea how this place received its star rating. I was misled by the rating. don’t let the same happen to you.