8/10 Muy bueno
3 oct. 2025
**Pros:**
- Spotless property with excellent housekeeping; staff are constantly attentive.
- Beautiful rooms with comfortable beds, spacious bathrooms, and great views.
- Food quality is excellent across the property.
- Manager Aman was exceptionally helpful, resolving challenges quickly and professionally.
**Cons:**
- Breakfast service is inconsistent—staff often chat among themselves or get pulled into distractions instead of attending to guests.
- Atmosphere during breakfast can feel chaotic, with some guests yelling on phones, shouting at each other, or even pushing and shoving.
- I had to change my room once due to noise from nearby guests, which was frustrating for a JW Marriott standard.
- Service focused more on quickly clearing plates rather than offering refills like coffee or tea.
**Overall:**
Despite the disruptive clientele and uneven breakfast service, the core property quality and certain staff like Aman make JW Marriott Kolkata worth staying at. I would still rate it **4 out of 5
sudipto
sudipto, se hospedó 7 noches
Opinión verificada de un huésped de Hoteles.com