Skip to main content

ibis Hamburg City

3.0 star property
Hotel with restaurant, near Moenckebergstrasse

Choose dates to view prices

In the heart of Hamburg, ibis Hamburg City offers a warm welcome with dinner at the on-site restaurant and drinks at the bar. Explore Mehr!-Theater am Großmarkt or unwind in the garden, all while staying connected with free in-room WiFi. Previous guests have praised the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Snack bar/deli

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $99
$105 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 Double Bed (New Sleep Easy Concept)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed (New Sleep Easy Concept)

8.6 out of 10
Excellent
(54 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

8.0 out of 10
Very good
(10 reviews)
  • City view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(12 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Suite, 2 Double Beds, Connecting Rooms (Family)

Eco-friendly toiletries, hair dryer, towels

Standard Suite, 2 Double Beds, Connecting Rooms (Family)

8.0 out of 10
Very good
(1 review)
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Similar properties

Meeting facility
Leonardo Hotel Hamburg Stillhorn
Hamburg-Mitte
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,002 reviews
The price is $88
$94 total
includes taxes & fees
May 25 - May 26
Leonardo Hotel Hamburg Stillhorn
Compare similar properties
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Amsinckstr. 3, Hamburg, HH, 20097

What's nearby

  • Moenckebergstrasse - 6 min walk - 0.5 km
  • Mehr!-Theater am Großmarkt - 10 min walk - 0.9 km
  • Hamburg City Hall - 15 min walk - 1.3 km
  • Miniatur Wunderland - 20 min walk - 1.7 km
  • Elbe Philharmonic Hall - 3 min drive - 2.0 km

Getting around

  • Hamburg Airport (HAM) - 40 min drive
  • Hamburg Central Station - 9 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
  • HafenCity Universität Hamburg Station - 18 min walk
  • Steinstrasse U-Bahn - 3 min walk
  • Steinstraße Station - 5 min walk
  • South Central U-Bahn - 6 min walk

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪dean&david - ‬8 min walk
  • ‪RoofDrop Bar - ‬1 min walk
  • ‪Tunnel Döner Station 1 - ‬7 min walk
  • ‪Vincent Vegan - ‬8 min walk

About this property

ibis Hamburg City

Ibis Hamburg City offers a great location, putting you within a 15-minute walk of Moenckebergstrasse and Mehr!-Theater am Großmarkt. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Other highlights include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Steinstrasse U-Bahn is 3 minutes and Steinstraße Station is 5 minutes.

At a glance

DONE

Hotel size

    • 252 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed (dogs only, 2 total)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 19 per night)
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals
  • Bike storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Shopping mall on site
  • Bicycle parking
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Lockers available

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 37
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Office
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Onsite venue - This restaurant specializes in Regional cuisine and serves dinner only.
Onsite venue #2 - This bar serves light fare only. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.00 for adults and EUR 9.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 16 per pet, per day

Parking

  • Self parking costs EUR 19 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Also known as

Ibis Hamburg City
Ibis Hotel Hamburg City
Accor Hamburg Alster
Ibis Hamburg Alster Hotel Hamburg
ibis Hamburg City Hotel
ibis Hamburg City Hotel
ibis Hamburg City Hamburg
ibis Hamburg City Hotel Hamburg

Frequently asked questions

Does ibis Hamburg City offer free cancellation for a full refund?

Yes, ibis Hamburg City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at ibis Hamburg City?

Yes, dogs are welcome, with a limit of 2 total. There's a charge of EUR 16 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at ibis Hamburg City?

Yes. Self parking costs EUR 19 per night.

What are the check-in and check-out times at ibis Hamburg City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at ibis Hamburg City?

No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

What is there to do at ibis Hamburg City and nearby?

Ibis Hamburg City has a garden.

Are there restaurants at or near ibis Hamburg City?

Yes, there's an onsite restaurant that offers Regional cuisine.

What's the area around ibis Hamburg City like?

Ibis Hamburg City is a short 3-minute walk from Steinstrasse U-Bahn and 20 minutes' walk from Miniatur Wunderland.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

ibis Hamburg City Reviews

8.2

Very Good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities

Popular mentions

Breakfast
Train station
Location
Room
Bathroom

Reviews

Verified

8/10 Very good

Good position, clean room friendly staff
Steven, 2-night trip
Verified

8/10 Very good

Clean rooms, silent - great stay!
Mrs. Xenia M., 1-night trip
Verified

10/10 Exceptional

staff were very friendly, room was great. Hotel is in a good location.
Shelden, 3-night trip
Verified

8/10 Very good

Room was spotless, staff was very friendly
Kimberly, 4-night trip
Verified

8/10 Very good

Great stay

Very friendly staff, great breakfast, good location.
E, 3-night trip
Verified

6/10 Good

staff was rude - they charge you to hold luggage before you check in - not the nicest street a bit sketchy and the employees all smoke right outside the door - but behind the hotel is much nicer area - the room was clean i will give it that
stephanie, 1-night trip
Verified

10/10 Exceptional

Staff where very friendly, location just outside the city centre but easy to get U barn to anywhere around hamburg I will definitely stay there again
Lewis Andrew, 2-night trip
Verified

10/10 Exceptional

.
Hayrettin, 2-night trip
Verified

10/10 Exceptional

Ideally located for our travel plans, language was not a problem all the staff were excellent
Colin, 2-night trip
Verified

10/10 Exceptional

The place is great, very good location and breakfast.
Ricardo, 2-night trip
Verified

8/10 Very good

Good property in good location
Adrian, 1-night trip
Verified

6/10 Good

Be warned: This is one of those hotels, that have a glass door between bathroom and room (Albeit frosted). In addition the door can not be closed withouth making a rather loud noise, as you have to semi-slam it to close. This is not great as you will wake others sleeping when having to use the bathroom during the night.
Jan, 2-night trip
Verified

10/10 Exceptional

Great stay and highly recommend

Great location near all transport links, staff super helpful and friendly. Good windows for noise reduction, Great they have bikes to hire. Beds comfortable, pillows not so much, very clean, and great areas to hang out in.
Karen, 3-night trip
Verified

10/10 Exceptional

This hotel was very close to the train and bus stations. The reception was pleasant - thank you, Tannaz! The rooms were clean and modern and roomy enough. A great choice.
WILLIAM, 2-night trip
Verified

8/10 Very good

Location was good, walking distance of the city centre and public transport
Adriaan, 3-night trip
Verified

10/10 Exceptional

Everything was great!

Everything was great and exactly as advertised. Clean and comfortable!
Jennifer, 3-night trip
Verified

10/10 Exceptional

Great staff at the reception as well as at the bar. Nice room with enough space. Easy to be reached.
Stefan, 1-night trip
Verified

6/10 Good

The room was very small for 3 adults. It would also be nice to have 3 lots of towels etc in the room as we do not want to share wet towels. Also there was no storage space.
B, 4-night trip
Verified

10/10 Exceptional

Clean, modern hotel within walking distance of the main train station and a short walk to the old section and Hafen City on the water.
Vincent, 1-night trip
Verified

8/10 Very good

Comfortable and nice bar
Graham, 3-night trip
Verified

8/10 Very good

Decent but the front desk lady had a bit of an attitude
Zayn, 1-night trip
Verified

6/10 Good

ok, but noisy.

Nice hotel, but very noisy from the outside. And the beds are not comfortable, very hard and only one duvet.
Morten Uldall, 2-night trip
Verified

8/10 Very good

Great location, but it can be better

I will say that it was a great location, but the people don’t take care of the noisy street next to it when the people are drinking, on the lobby the people were packed watching football without living a chance of passing to the elevators or to sit comfortable either
Silvia, 2-night trip
Verified

4/10 Fair

The customer service was poor from the receptionist who greeted me at time of check in. Other staff were great. The room on arrival was dirty with towels on the floor and the bed was not made.
Matthew, 3-night trip
Verified

8/10 Very good

Great stay for work, very friendly staff.

Great service, very helpful and friendly staff. Great location for the Messe and HBF, I would visit again for work. The mattress was good but not excellent.
Steven, 2-night trip