Nestled near El Tepozteco National Park, Casa Bugambilia invites you to unwind amidst lush gardens and indulge in delicious breakfast options. Treat yourself to a rejuvenating spa experience, complete with sauna or steam room sessions and beauty treatments like manicures/pedicures or facials/massages.
Callejon Tepopula 007 Valle de Atongo, Tepoztlán, MOR, 62520
What's nearby
El Tepozteco National Park - 1 min walk - 0.0 km
Ex-Convent of the Nativity - 6 min drive - 2.3 km
Tepoztlán Museum Carlos Pellicer Collection - 6 min drive - 2.3 km
New Tepoztlán Market - 6 min drive - 2.3 km
Jardín Xolatlaco - 6 min drive - 3.0 km
Getting around
Benito Juarez International Airport (MEX) - 96 min drive
Restaurants
El Pan Nuestro - 17 min walk
Cecina de Yecapixtla Don Poli - 20 min walk
Nixte - 3 min drive
La buena vibra - 13 min walk
La Cueva - 4 min drive
About this property
Casa Bugambilia
Casa Bugambilia puts you within a 10-minute drive of El Tepozteco National Park. You can grab a bite to eat at one of the 2 restaurants, then indulge in massages, facials, or mani/pedis. Other highlights include an outdoor pool, a bar/lounge, and a hot tub.
At a glance
DONE
Hotel size
12 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children may not be eligible for complimentary breakfast
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs and cats only, 1 total, up to 44 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free uncovered onsite self parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free English breakfast each morning 9:00 AM–11:30 AM
2 restaurants
Bar/lounge
Room service
Snack bar/deli
Working away
2 meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Free pool cabanas
Pool loungers
Pool umbrellas
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An outdoor pool
Hot tub
Sauna
Steam room
Banquet hall
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 500 per pet, per night
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Casa Bugambilia
Casa Bugambilia House Tepoztlan
Casa Bugambilia Tepoztlan
Casa Bugambilia Hotel Tepoztlan
Casa Bugambilia Hotel
Casa Bugambilia Hotel
Casa Bugambilia Tepoztlán
Casa Bugambilia Hotel Tepoztlán
Frequently asked questions
Does Casa Bugambilia offer free cancellation for a full refund?
Yes, Casa Bugambilia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Casa Bugambilia?
Yes, there's an outdoor pool.
Are pets allowed at Casa Bugambilia?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 44 lbs per pet. There's a charge of MXN 500 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Casa Bugambilia?
Yes, there's free self parking.
What are the check-in and check-out times at Casa Bugambilia?
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Check-out time is 12:30 PM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
What is there to do at Casa Bugambilia and nearby?
Casa Bugambilia has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Casa Bugambilia?
Yes, there are 2 onsite restaurants.
What's the area around Casa Bugambilia like?
Casa Bugambilia is located a short 13-minute walk from Los Venaditos Waterfall.
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Reviews
Casa Bugambilia Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
7.2
Location
8.6
Staff & service
8.4
Property conditions & facilities
Popular mentions
Service staff
Room
Towns
Reviews
Verified
10/10 Exceptional
Sep 25, 2023
Staff was professional, courteous and very accommodating. The scenery was absolutely beautiful! A wonderful place if you want to relax and close to town.
jasper
jasper, 3-night trip
Verified
10/10 Exceptional
Oct 20, 2024
It’s a keeper! We’re coming back.
We had a wonderful time, hotel’s gardens and view are gorgeous.
Breakfast was out of this world!
cecilia
cecilia, 1-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Nice and quite, good service.
Small cozy colonial style hotel which evidently was a house, surrounded with tranquil gardens and several terrraces to spend some quiet time. Pool too... Age showing on some furniture... Excellent service. Far from downtown if walking.
CARLOS
CARLOS, 2-night trip
Verified
4/10 Fair
Jan 8, 2023
The wifi was terrible which was very challenging since I had important calls. Not acceptable for the rate I paid. I also changed my reservation to two days but still got charged for 3 days of taxes and fees.
Mandy
Verified
2/10 Poor
Dec 22, 2023
Total SCAM. We did not get the suite we booked and paid for and confirmed on our itinerary. The staff were disgustingly rude and aggressive when we asked for the suite we booked. Worst of all, they insisted they had not been paid by Expedia even though I showed them proof. They argued aggressively that I pay again. Hotel old and looked like it was struggling. A total scam. I wish I could give it zero stars.
Kathleen Anne
Kathleen Anne, 1-night trip
Verified
8/10 Very good
Dec 29, 2022
The grounds are gorgeous, and this would be a fantastic place to hold an event or travel with a group. The food was excellent, but the service quite slow, but very professional. WiFi speed was decent, but coverage was quite poor; the rooms don't get much signal. Cell service was also poor, so guests would hang out near the central building, where the WiFi reached. It is about 3Km (2 miles) from downtown Tepoztlán, which can take 20 minutes driving via the back roads. This also means the property is far enough away to be quiet and tranquil. In mid-December, the weather was cool but pleasant (light hoodie), with no scorpions. The rooms were cool to cold. Suite #1 has a sliding door made of metal and glass, very sturdy, and quite heavy. Water pressure was strong, and the shower got as hot as I could possibly want it. We got swedish massages, and they were quite good. The property is served by a water well, so we were "not told the tap water was safe"... so we got our water bottles filled at the kitchen. Every day. We saw several couples with their dogs.
Hector
Hector, 2-night trip
Verified
10/10 Exceptional
Feb 3, 2026
Nuestra estancia fue excelente. Desde la llegada hasta la salida, disfrutamos mucho nuestro tiempo. La vista fue increíble, la comida - fenomenal y el personal fue muy amable, atento y realmente relajante pasar el fin de semana en Casa Bugambilia. Sin duda, es un lugar al que nos encantaría regresar en un futuro cercano.
Jorge
Jorge, 2-night trip
Verified
6/10 Good
Nov 2, 2025
Excelente servicio por parte de su personal , pésimo mantenimiento de los cuartos , camas con colchones súper viejos , olor a humedad , televisiones muy pequeñas , pésima comodidad para el precio que cobran
JORGE A
JORGE A, 3-night trip
Verified
10/10 Exceptional
Oct 15, 2025
Muy agradable
Modesta
Modesta, 1-night trip
Verified
8/10 Very good
Aug 25, 2025
Me encantó que está limpio y tiene areas verdes, llevé a mi perrito y disfruto mucho el jardín. El servico del personal, desde mesero, camareras, recepción y estacionamiento es muy bueno, el spa me agradó. La alberca esta templada(linda vista al cerro) y limpia,. El lugar cuenta con restaurant que lo hace más comodo ( el sabor de la comida no es increible, cumple ) La cama de la habitación estaba súper dura.
Luz María
Luz María, 2-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Os atendieron de maravilla
Un lugar ampliamente recomendabke
Alberto
Alberto, 2-night trip
Verified
8/10 Very good
May 18, 2025
Excelente servicio por el personal, cómoda.
Andrea
Andrea, 2-night trip
Verified
10/10 Exceptional
Mar 18, 2025
Fin de semana muy agradable lejos del ruido!!
Casa Bugambilia, es un lugar hermoso, al pie de las montañas, con un vista y unos jardines que te llenan de paz y tranquilidad. Excelente para un fin de semana de descanso para aislarse del ruido.
Monica
Monica, 1-night trip
Verified
10/10 Exceptional
Mar 11, 2025
Muy bonita, el desayuno que está incluido es muy bueno, el servicio lento pero los alimentos están muy buenos y bien servidos, las habitaciones bien, los jardines hermosos y bien cuidados, la alberca bien.
alberto
alberto, 2-night trip
Verified
10/10 Exceptional
Feb 18, 2025
Muy amables. Bonito y limpio. Estupendo!
Azucena
Azucena, 2-night trip
Verified
2/10 Poor
Feb 17, 2025
Pésimo Hotel en Tepoztlán
El hospedaje en el hotel fue muy malo. Desde antes de llegar, el establecimiento presentó problemas con el cobro en la aplicación y me contactaron por WhatsApp (lo que consideré bastante invasivo, porque la app nunca me notificó algo) para asegurarse que iba a pagar y no cancelar mi reservación.
Ya en el hotel la atención del hotel fue pésima. El personal no está capacitado y no dan la información necesaria para el uso de las instalaciones. El estacionamiento es muy pequeño e insuficiente. Intenté usar el vapor y no sirvió. El restaurante y los meseros son malos, no toman bien los pedidos, entregan mal los platos y las bebidas. Uno de mis platos tenía un pelo y la única solución que me dieron fue cambiarme el platillo.
El “jacuzzi” no está disponible todo el tiempo. Si los quieres ocupar es con un costo extra, al igual que el vapor, y tienes que avisar con una hora de anticipación para usarlo si es que funciona.
La comunicación con el persona siempre fue pésima.
El check out también fue muy malo, incluso, me intentaron cobrar una cuenta dos veces.
Pésima experiencia, para nada recomiendo este hotel, el cual es caro y no ofrece el servicio que esperarías por ese precio.
Gerardo
Gerardo, 3-night trip
Verified
10/10 Exceptional
Jan 10, 2025
lo malo es que no es posible comunicarse, los telefonos nunca contestan y el correo que mandé tampoco lo contestaron y eso que al hacer la reserva me avisaron que se pondrian en contacto para confirmar.
José Luis
José Luis, 2-night trip
Verified
10/10 Exceptional
Nov 25, 2024
Muy bonitos jardines y habitación cómoda
Julio
Julio, 2-night trip
Verified
10/10 Exceptional
Nov 4, 2024
Hotel muy bien ubicado, personal muy amable y atento.
Enrique
Enrique, 2-night trip
Verified
10/10 Exceptional
Jun 16, 2024
Un lugar tranquilo, hermoso y con un gran toque propio. Completamente en línea con el pueblo en donde está situado. Tepoztlán.
Carlos
Carlos, 1-night trip
Verified
2/10 Poor
Jun 3, 2024
Que es mentira y engaño lo que presentan en imágenes contra lo que realmente existe en el hotel. Suciedad, falta de mantenimiento en las instalaciones, exceso de hongos y sarro, negativa del personal a ofrecer comidas y cenas. Pésimo trato por parte del dueño.
Acceso complicado a la propiedad dañando vehículos bajos.
Emiliano
Emiliano, 3-night trip
Verified
10/10 Exceptional
Apr 29, 2024
Na
MARIO ENRIQUE BARRAGAN
MARIO ENRIQUE BARRAGAN, 1-night trip
Verified
8/10 Very good
Feb 13, 2024
Todo muy bien
Enrique Emiliano
Enrique Emiliano, 2-night trip
Verified
10/10 Exceptional
Jul 19, 2023
Todo excelente! Lo malo , que no te puedes quedar una sola noche en fin de semana
JAVIER MONTES
JAVIER MONTES, 1-night trip
Verified
10/10 Exceptional
Jun 23, 2023
Un gran lugar.
Nos fue increible!
Pasamos en familia un gran fin de semana.
Muy bien atendidos y concentidos.
De hecho hemos ido dos fines de semana seguidos.
No hay la menor queja.
Por el contrario, agradecemos enormemente sus atenciones.