2/10 Mediocre
9 de octubre de 2025
DO NOT STAY AT THIS MOTEL!
We were unable to stay in the room assigned us on Sept 29, 2025 due to the same, VERY strong deodorizer smell as reported by other guests. See reviews dated Aug 23, 2025 and July 22, 2025. Those reviews stated "The room had very potent deodorizer smell and didn't lessen with (the) window open." "Reeked of room deodorizer". "'The bathroom has a musty urine smell."
After opening the door and also experiencing this VERY strong deodorizer smell, we immediately returned the key to the office and to sum it up were told were told no refund. I could understand their policy if our cancellation caused them to loose the revenue from this room for the date of our reservation, but they did not.
Please don't make the mistake we made and review the negative comments others have made about this property. I recommend you to stay at another property in Florence as we did if you don't want to stay at an old property with the problems that come with it as found by us and several other guests.
Sorry to have to post this very negative review, but my intent is to prevent others from having to not be able to stay at this motel due to the very bad smells reported and not get a refund as we experienced.
Ronald
Ronald, viaje de 1 noche
Opinión verificada de un huésped de Hoteles.com
