When we first arrived, the front entrance felt a bit dated, but once we stepped into the lobby and reception area, we were truly impressed. The hotel is beautifully designed with elegant art and décor, a high ceiling, and a stylish library wall. The back entrance opens up to a serene view of Taipei 101 framed by lush greenery—very modern yet calming.
The location is excellent—walking distance to Taipei 101 and many great spots. There's a concert hall next door, tons of food options nearby, a night market just 10 minutes by taxi, and a 24-hour bookstore right next to the hotel, which our kids absolutely loved.
The hotel’s design is thoughtfully done. We stayed in a one-bedroom suite—while the living room was a bit small, the bedroom was spacious and both rooms had balconies that really gave us a relaxing holiday vibe.
That said, while the hotel has a 5-star look and feel, service fell short. Staff often stayed behind the counter without greeting guests, which made the atmosphere less welcoming. Check-in was efficient, but afterwards, service felt cold. Amenities were minimal (toothbrush and a couple of cotton pads), and requests for extras were met with attitude, like being interrogated. We eventually gave up and bought our own.
Overall, loved the design and location, but hope service improves to match the hotel’s stunning aesthetics.