The staff was just above and beyond with us!! When we arrive they took the time to explained and suggested great near by restaurants with a map. Hotel room was spotless clean, and lets not forget about the breakfast, WOW, really good! Also, if you have a tour and it picked you up really early, the staff always prepared a lunch box for your tour, just let them know. We’re are definitely returning to Cusco and will be staying at El Hotel Mariscal.