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Hotel Puerta del Sur

3.5 star property
Riverfront hotel with restaurant, connected to the convention center, near Rio Cruces Bridge

Choose dates to view prices

Hotel Puerta del Sur features a marina and puts you just steps from Rio Cruces Bridge. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • Restaurant and bar/lounge
  • 3 hot tubs
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Seasonal outdoor pool
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
The current price is $135
$135 total
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior King

Superior King | In-room safe, desk, laptop workspace, blackout drapes

Superior King

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

Superior Twin | In-room safe, desk, laptop workspace, blackout drapes

Superior Twin

8.8 out of 10
Excellent
(5 reviews)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King con Terraza

Superior King con Terraza | In-room safe, desk, laptop workspace, blackout drapes

Superior King con Terraza

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin with Terrace

In-room safe, desk, laptop workspace, blackout drapes

Superior Twin with Terrace

  • Resort view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, laptop workspace, blackout drapes

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Twin

Junior Suite Twin | In-room safe, desk, laptop workspace, blackout drapes

Junior Suite Twin

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

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About the neighborhood

Map
Los Lingues 950 Isla Teja, Valdivia, Los Lagos, 5090000

What's nearby

  • Rio Cruces Bridge - 3 min walk - 0.3 km
  • Parque Saval - 12 min walk - 1.0 km
  • Costanera Arturo Prat - 1 min drive - 1.3 km
  • Valdivia Square - 2 min drive - 1.3 km
  • Casino Mundo Dreams - 2 min drive - 1.6 km

Getting around

  • Valdivia (ZAL-Pichoy) - 29 min drive
  • Antilhue Station - 40 min drive
  • Area shuttle (surcharge)

Restaurants

  • ‪La Bota Brewrestaurant - ‬7 min walk
  • ‪El Huarique - ‬13 min walk
  • ‪Café Haussmann - ‬14 min walk
  • ‪Bar Mia - ‬14 min walk
  • ‪Mercato valdivia - ‬13 min walk

About this property

Hotel Puerta del Sur

Hotel Puerta del Sur features a marina and puts you just steps from Rio Cruces Bridge. You can splash around at the seasonal outdoor pool, grab a bite to eat at the coffee shop/cafe, or unwind with a drink at the bar/lounge. Other highlights include 3 hot tubs, a fitness center, and a sauna.

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Paddleboard on site

What to do

  • Kayaking
  • Boat tours
  • Paddleboard on site
  • Pool table
  • Bicycle tour information
  • Fishing

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop
  • Free bicycle rentals
  • Bike cleaning
  • Pool loungers
  • Pool umbrellas
  • Paddleboard on site

Facilities

  • 1 building/tower
  • Built in 1994
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • Seasonal outdoor pool
  • Marina
  • 3 hot tubs
  • Sauna
  • Comprehensive recycling policy
  • Banquet hall
  • Dock
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Elevator door width (inches): 39
  • Area rugs in room

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Heating
  • Espresso maker

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

Optional extras

  • Area shuttle service is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to March 15 2026 (dates subject to change):
  • Sauna

Children & extra beds

  • Rollaway beds are available for CLP 53500.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 9:00 PM
  • The seasonal pool is open from December to March

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Puerta del Sur
Hotel Puerta del Sur Valdivia
Puerta del Sur
Puerta del Sur Valdivia
Hotel Puerta Sur Valdivia
Hotel Puerta Sur
Puerta Sur Valdivia
Hotel Puerta del Sur Hotel
Hotel Puerta del Sur Valdivia
Hotel Puerta del Sur Hotel Valdivia

Frequently asked questions

Does Hotel Puerta del Sur offer free cancellation for a full refund?

Yes, Hotel Puerta del Sur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta del Sur?

Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 9:00 PM.

Are pets allowed at Hotel Puerta del Sur?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Puerta del Sur?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Puerta del Sur?

You can check in starting at 3 PM. Check-out time is noon.

Is there an onsite casino at Hotel Puerta del Sur?

No, this hotel doesn't have a casino, but Casino Mundo Dreams (2-min drive) is nearby.

What is there to do at Hotel Puerta del Sur and nearby?

Have fun with onsite activities like kayaking, fishing, and cycling. Additional recreation nearby includes casino gaming. Soothe your senses in one of the 3 hot tubs or make use of other amenities, which include a seasonal outdoor pool and a sauna. Hotel Puerta del Sur also has a fitness center and a garden.

Are there restaurants at or near Hotel Puerta del Sur?

Yes, there's an onsite restaurant.

Does Hotel Puerta del Sur have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hotel Puerta del Sur like?

Hotel Puerta del Sur is located by the river, a short 2-minute walk from Rio Cruces Bridge and 11 minutes' walk from Parque Saval.

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Reviews

Hotel Puerta del Sur Reviews

9.0

Wonderful

9.4

Cleanliness

9.2

Location

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was delicious and the staff was very accommodating. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Spacious rooms and wonderful ambience!
Rupert, 2-night trip
Verified

10/10 Exceptional

Lovely view and grounds
Martha, 1-night trip
Verified

8/10 Very good

The hotel is ok
Ivan, 1-night trip
Verified

8/10 Very good

Clean room. Lovely location, though a 1km walk from nearest restaurants.
Robert, 1-night trip
Verified

10/10 Exceptional

Extremely nice hotel for the price.
Matt, 1-night trip
Verified

8/10 Very good

Spacious room, nice view of, and walking access to, some serene wetlands along the river. Good breakfast. Several very good restaurants within walking distance. Across the river from the main part of Valdivia, so traffic was a litle less crazy in the immediate area.
Stephen, 2-night trip
Verified

10/10 Exceptional

This hotel is spectacular, great location, great food great, beautiful!
Colin, 1-night trip
Verified

10/10 Exceptional

A wonderful experience, excellent service, and friendliness. I highly recommend it. Thank you for a beautiful hotel, stunning views, and lovely spaces.
vilma, 3-night trip
Verified

10/10 Exceptional

Great restaurant and amenities. In a good location near to Valdivia.
Gary, 2-night trip
Verified

10/10 Exceptional

Excelente
Maria Teresa, 1-night trip
Verified

10/10 Exceptional

Beautiful property and area. Many places to eat close by and an easy drive to the center of Valdivia.
Alejandro, 2-night trip
Verified

10/10 Exceptional

Relaxing Vacations

Very good hotel, very conveniently located near a mangrove area, for bird watching
Alex, 2-night trip
Verified

10/10 Exceptional

Beautiful gardens, comfortable room, lovely staff, great swimming pool, fabulous food. In 5 weeks travelling it's the best hotel I have stayed in (out of 12)!
Marion, 4-night trip
Verified

10/10 Exceptional

The staff was great and the view from our room of the river was great.
Jose, 4-night trip
Verified

10/10 Exceptional

Excellent
Jodie, 4-night trip
Verified

10/10 Exceptional

Pleasant, bucolic location in the midst of a beautiful estuary. Most likely the best accommodation in Valdivia
niall, 2-night trip
Verified

10/10 Exceptional

I haven't had the breakfast yet. I've only just checked in. The hotel receptionist was very welcoming and professional. Stunning location bedroom faces the river from above and it was a gorgeous sunset. Now expecting a fantastic dining experience at Botanica!
Paul, 1-night trip
Verified

6/10 Good

The whole hotel needs to be renovated and put up-to-date. For a lower price, it would be OK but for the price level you would not expect 30 year old carpets in the room
Andreas, 1-night trip
Verified

10/10 Exceptional

Jewel in Valdivia

Lovely hotel. The restaurant is great and you can get private expeditions on the river from the hotel
Antonia, 1-night trip
Verified

8/10 Very good

Nice hotel

It's a nice hotel, well located, very quiet and beautiful view of the river.
Eduardo S, 1-night trip
Verified

10/10 Exceptional

We had a wonderful time at the hotel. The front desk was extremely helpful with Resturant suggestions and making reservations. It’s very easy to walk to the town.
Todd, 1-night trip
Verified

10/10 Exceptional

Very good experience. The building is very clean , ​Fantastic, ​Exceptional Service: The staff, especially front desk is incredibly welcoming and attentive from check-in to check-out. ​my room was spacious, and very quiet. only the first day event Inacap the music is very incomfortable ​Location is perfect—within easy walking. We had a wonderful time
claudia, 2-night trip
Verified

10/10 Exceptional

Lady at breakfast was very accommodating.
George, 1-night trip
Verified

10/10 Exceptional

Perfect hotel within the city but around nature. The “tinajas” hot tub experience was very smooth and peaceful. Great to travel with little kids
Yenny A, 2-night trip
Verified

10/10 Exceptional

Good
Miguel, 1-night trip