8/10 Muy bueno
22 de septiembre de 2025
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly.
The best thing about this hotel is their staff. They are all so polite and helpful and welcoming.
Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great!
The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away!
The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely.
We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting.
The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick.
The vegetable paella was burnt and tasted bad because of this.
no complimentary water in the room either…
We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
Mercedes
Mercedes, viaje de 2 noches
Opinión verificada de un huésped de Hoteles.com
