New facility, but poorly managed.
Reserved a 2 queen room for 3 travelers. Ad says “sleeps 4” they only supply two bath towels, 2 washcloths, and zero hand towels. My wife went to the front desk and the clerk said she would have to turn in the two towels before she could get any additional ones. Wife explained that there were 3 guest in our room, and begrudgingly received a third bath towel, but no hand towels. There was no shampoo or conditioner supplied for the shower and only a single small bar of soap at the sink. The room was advertised as having a kitchenette, which was true, but there was absolutely nothing in the way of utensils, dishes or cookware, no drinking glasses, coffee mugs paper towels, etc. The lamp next to the beds was inoperative.
We brought our dog along, & I picked this hotel because of their advertised pet policy which stated that there was a $10 per night pet surcharge, plus one refundable $50 deposit per stay. After checking in and giving the clerk my visa for the pet fees, we went up to our room. I happened to look at my visa account later and noted two charges, the $50 one as expected, plus an additional charge of $67.50. The next morning at check out I brought this up to the clerk I told her about the policy on Expedia, which she pulled up on her computer to read herself. Her response was “we actually charge 65 per pet per night, plus $50 deposit.” And refused to bill it per their own written policy. Bad for business!