Staff support was extremely unfriendly. We arrived at night to check in (as they listed check in available at all times) and no one was there for an hour and we were stuck outside waiting in the cold the entire time. When someone eventually came to the door, he gave us a halfhearted apology and didn’t seem concerned we were outside waiting, and said he was upstairs without his work phone. As soon as he tossed us our key cards, he then unnecessarily rolled down the counter blinds at our faces.
The hotel barely comes with shampoo and soap, no body wash or conditioner, the sheets are thin, and the bed frame was not very sturdy. The doors aren’t automatic or accessible, and there are no ramps so you will need to lift any luggage into the building and push it through two doors before accessing the hotel.
Otherwise, the room was clean, and there was an electric mini stovetop, microwave, and full-sized fridge, which was nice.